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<br /> KAREN K. PHILLIPS, CRM <br /> Consultant <br /> Education: Bachelor of Science: Medical Record Management, Texas Women's <br /> University, Denton, Texas <br /> Consulting <br /> Experience: One Year - LWFW, Inc. Group <br /> <br /> Other <br /> Experience: Six Years - Municipal Government Administrative and Records <br /> Management <br /> Four Years - Hospital Records Management <br /> One Year - County Hospital District Data Processing <br /> Areas of <br /> Specialization: Municipal Records Management <br /> Operations Improvement <br /> Strategic Planning for Management Information Systems <br /> Forms Analysis, Design, and Management <br /> Directives Structure and Design <br /> Pertinent <br /> Experience: Staff Consultant; development and implementation of records <br /> management systems, including policies, organization and staffing, <br /> information flow and related procedures, forms, manual and <br /> computer-produced reports, document control systems, information <br /> retention scheduling, feasibility studies for applicability of <br /> micrographics, word processing, microcomputers, mainframe, ODD, <br /> and videomicrographics and other technology for current <br /> applications; and review of public and non-public information <br /> access. <br /> Staff Consultant; training in records management-related issues, <br /> including correspondence control, filing system design, indexing and <br /> retrieval systems for manual and automated information systems, <br /> forms design and management, computer and manual reports design <br /> and management, practical and legal aspects of information <br /> retention and disposition, and procedure manual composition. <br /> Project Leader; Search for Excellence Task Force to develop system <br /> for communicating policies and procedures. <br /> Staff Consultant; cost accounting for records procedures, development <br /> of records management policies and procedures, acquisition of <br /> hardware, contract administration of service bureaus, hiring and <br /> training of staff in all phases of records management. <br /> 33 <br />