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Res 2013-196/Approving an agreement w/Tyler Technologies, Inc. for a Financial and Human Resources software and application system
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Res 2013-196/Approving an agreement w/Tyler Technologies, Inc. for a Financial and Human Resources software and application system
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1/22/2015 4:11:48 PM
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12/20/2013 3:10:36 PM
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City Clerk - Document
Resolutions
City Clerk - Type
Approving
Number
2013-196
Date
12/17/2013
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Beginning with the testing that occurs during the Static Environment Test and continuing with <br />Customizations testing, process training (Project Team/Functional Lead, Core User and End User), <br />parallel or trial run processing and Stress Testing, special attention is paid to the integration integrity of <br />the system. Whether between Munis applications and the General Ledger, or 3rd party import/exports <br />and interfaces, all aspects of functional integrity is tested repeatedly throughout the implementation. This <br />testing is part of pre -live assessment. <br />D.1.10.7 User Acceptance Testing (UAT) <br />User Acceptance testing is conducted both leading up to and following end -user training. While some <br />recommend that UAT is all performed post end -user training, Tyler supports incremental UAT through <br />trial run processing in Financials and parallel processing in Payroll and Human Resources. Early trial <br />runs and parallels will most likely not involve end - users, once again isolating them from any issues that <br />may be discovered through the process. Once processes are stabilized and can be completed without <br />significant error, the UA testing will expand to include End Users. <br />1 I U= <br />Stress Testing is completed in the pre -live timeframe and involves a large subset of City users. The City <br />will coordinate this activity and the scheduling of the execution, monitoring and evaluation of the tests. <br />1 I " � <br />Roles Testing <br />Perform Verification Test <br />Tyler performs scripted test to validate <br />Lead <br />Participate <br />baseline software performance <br />Acceptance of Verification <br />City acceptance of baseline test <br />None <br />Own <br />Test <br />Establish To -Be Test Plan <br />Compile information gathered during <br />Own <br />None <br />analysis and prepare settings for To -Be <br />Test (Static Environment Test) <br />Perform To -Be Test (Static <br />Conduct demonstration of To -Be <br />Lead <br />Participate <br />Environment Test) <br />decisions in Munis with hand -keyed data <br />Authorization to Proceed <br />City acceptance of To -Be Test and <br />None <br />Own <br />authorization to proceed with training and <br />data population <br />Test Forms <br />Perform test of Tyler Forms through <br />Share <br />Share <br />process testing and training <br />Secure Bank Acceptance <br />Submit forms to bank for approval <br />None <br />Own <br />Perform Stress Test <br />Complete Stress Test <br />Participate <br />Lead <br />Perform User Acceptance <br />Complete User Acceptance Test <br />Participate <br />Lead <br />Test <br />Parallel & Trial Run <br />Replicate live processing and use tools <br />Lead <br />Participate <br />Testing <br />for identifying and resolving <br />discrepancies <br />CITY OF SAN MARCOS, TX PAGE 45 OF 62 <br />ERP PROJECT- FINAL SOW <br />
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