|
ATTACHMENT E
<br />INSTALLATION RESPONSIBILITIES POLICY
<br />This Exhibit describes the installation responsibilities of each party for the Products which you ordered on a Schedule A to the Master
<br />Agreement for Products and Services which references this Exhibit. The installation responsibilities for such Products may vary
<br />depending on the location where they are installed, and we will notify you if this occurs.
<br />BLACK BOX RESPONSIBILITIES
<br />a. INSTALLATION. Except as otherwise noted on Schedule A, we shall provide all installation personnel, tools,
<br />equipment and materials necessary to install the Products and shall install the Products in a workmanlike manner and in accordance
<br />with all applicable federal, state and local laws. Unless otherwise stated on Schedule A, the Price does not include the cost for removal
<br />of any pre - existing equipment, cable or wire from your Premises, or if pre- existing cable or wire is utilized, the cost to bring such cable or
<br />wire up to industry standards and /or regulatory requirements. We will secure and pay for all work permits, bonds, fees and licenses
<br />necessary to enable us to perform our work.
<br />b. TRAINING. We will provide training in the operation of the Products, if applicable, as noted on the Scope of Work.
<br />Additional training, as requested by you, will be provided at our then - current rates.
<br />C. PRODUCT - RELATED REQUIREMENTS. Except as otherwise noted on Schedule A, when Product installation is
<br />ordered by you, Black Box will provide the following additional product - related services:
<br />Convergence and Voice Products
<br />i. Station Equipment Returns. Station equipment may be returned for credit during the first thirty (30) days following the
<br />Cutover Date, but only if unused and in the original factory packing.
<br />ii. Software Changes. For two weeks following Product Cutover, where remote access is available, we will make minor remote
<br />software changes in the Product at no charge, provided that such changes: a) are within the original software configuration; b) do not
<br />exceed the parameters of the program; and c) involve changes in Class of Service, Pickup Groups, Com Groups, Forwarding, or
<br />System Speed.
<br />iii. Station Design. We will perform the station design and coding necessary for installation of any Products based upon
<br />information which our personnel will obtain from you. We will further coordinate the installation of necessary trunking and other
<br />facilities with the local telephone company, and you agree to execute such documents as may be necessary to enable us to
<br />perform this obligation.
<br />iv. Software Design. When ordered by you, we will perform the software design, installation and implementation in
<br />accordance with the detailed project specifications document. We will coordinate the installation of necessary trunking,
<br />communications interfaces and other facilities with your telephone and data processing equipment and /or service providers. You
<br />agree to execute such documents as may be necessary to enable us to perform the above obligations.
<br />d. BLACK BOX STANDARDS. Black Box's services shall be provided in accordance with Black Box's standard
<br />practices, including but not limited to the implementation and utilization of remote access. Variations from Black Box's standards
<br />requested by the Customer may be subject to an additional charge. Black Box shall provide prior notice to the Customer of any
<br />additional charges under this section which shall be mutually agreed to by the parties.
<br />2. CUSTOMER RESPONSIBILITIES
<br />a. PROGRESS OF THE WORK. To assist us in being responsive to your needs, you agree to provide reasonable
<br />written notice that the building, any Customer - provided equipment, software and network facilities on the Premises are ready for us to
<br />begin installation. The Price is predicated upon the orderly and economic progress of the work. If you or any of your employees or
<br />agents shall cause a substantial delay in installation, you agree to pay our direct costs attributable to such delay, including, but not
<br />limited to, storage costs and any additional costs associated with purchasing an alternative product in the event the originally ordered
<br />Product is no longer available at the time of the revised Installation Date. Any such delays shall also not relieve you from your obligation
<br />to make progress payments on the dates originally due.
<br />b. SITE CONDITIONS. You agree to permit or arrange for access to the Premises for our installation and
<br />maintenance personnel, to provide a suitably protected area for storage of the Products pending installation, and to furnish adequate
<br />utilities and building services as reasonably required by us at your expense. You agree to make available a space on the Premises,
<br />including appropriate utility and acoustic requirements, for installation of the Products and to provide and maintain the Premises in
<br />compliance with all applicable laws and regulations and according to the environmental specifications established by us and /or the
<br />Product manufacturer. You also agree that it shall be your responsibility and expense to provide all conduits, outlets, carpentry,
<br />openings, and firestops and to secure and pay for all site permits, bonds, fees and licenses necessary to enable us to perform our work.
<br />Your obligations must be performed on or before the date or dates mutually agreed upon in writing. In addition to the Price of
<br />the Products, you agree to pay to us all additional installation and maintenance costs arising from any concealed conditions of the
<br />Black Box Telephone Hardware and Software Master Purchase and Maintenance Agreement 2013
<br />30
<br />
|