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BLACK BO
<br />ATTACHMENT E
<br />Exhibit to Schedule A
<br />INSTALLATION RESPONSIBILITIES POLICY
<br />This Attachment E describes the installation responsibilities of each party for the Products which the City ordered on a Schedule A to the Telephone Hardware
<br />and Software Master Purchase and Maintenance Agreement which references this Exhibit. The installation responsibilities for such Products may vary
<br />depending on the location where they are installed, and we will notify the City if this occurs.
<br />1. VENDOR RESPONSIBILITIES
<br />a. INSTALLATION. Except as otherwise noted on Schedule A, the
<br />Vendor shall provide all installation personnel, tools, equipment and
<br />materials necessary to install the Products and shall install the Products
<br />in a workmanlike manner and in accordance with all applicable federal,
<br />state and local laws. Unless otherwise stated on Schedule A, the Price
<br />does not include the cost for removal of any pre-existing equipment,
<br />cable or wire from the City's Premises, or if pre-existing cable or wire is
<br />utilized, the cost to bring such cable or wire up to industry standards
<br />and/or regulatory requirements. The Vendor will secure and pay for all
<br />work permits, bonds, fees and licenses necessary to enable the Vendor
<br />to perform our work.
<br />b. TRAINING. The Vendor will provide training in the operation of
<br />the Products, if applicable, as noted on the Scope of Work. Additional
<br />training, as requested by the City, will be provided at our then-current
<br />rates.
<br />c. PRODUCT-RELATED REQUIREMENTS. Except as otherwise
<br />noted on Schedule A, when Product installation is ordered by the City, the
<br />Vendor will provide the following additional product-related services:
<br />Convergence and Voice Products
<br />i. Station Equipment Returns. Station equipment may be
<br />returned for credit during the first thirty (30) days following the
<br />Cutover Date, but only if unused and in the original factory packing.
<br />ii. Software Changes. For two weeks following Product
<br />Cutover, where remote access is available, the Vendor will make
<br />minor remote software changes in the Product at no charge, provided
<br />that such changes: a) are within the original software configuration; b)
<br />do not exceed the parameters of the program; and c) involve
<br />changes in Class of Service, Pickup Groups, Com Groups,
<br />Forwarding, or System Speed.
<br />iii. Station Design. The Vendor will perform the station design
<br />and coding necessary for installation of any Products based upon
<br />information which the Vendor's personnel will obtain from the City.
<br />The Vendor will further coordinate the installation of necessary
<br />trunking and other facilities with the local telephone company, and
<br />the City agrees to execute such documents as may be necessary
<br />to enable the Vendor to perform this obligation.
<br />iv. Software Design. When ordered by the City, the Vendor will
<br />perform the software design, installation and implementation in
<br />accordance with the detailed project specifications document. The
<br />Vendor will coordinate the installation of necessary trunking,
<br />communications interfaces and other facilities with the City's
<br />telephone and data processing equipment and/or service providers.
<br />The City agrees to execute such documents as may be necessary to
<br />enable us to perform the above obligations.
<br />d. VENDOR'S STANDARDS. The Vendor's's services shall be
<br />provided in accordance with The Vendor's's standard practices, including
<br />but not limited to the implementation and utilization of remote access.
<br />Variations from The Vendor's's standards requested by the City may be
<br />subject to an additional charge. The Vendor shall provide prior notice to
<br />the the City of any additional charges under this section which shall be
<br />mutually agreed to by the parties.
<br />2. CITY RESPONSIBILITIES
<br />a. PROGRESS OF THE WORK. To assist the Vendor in being
<br />responsive to the City's needs, the City agrees to provide reasonable
<br />written notice that the building, any City-provided equipment, software
<br />and network facilities on the Premises are ready for us to begin
<br />installation. The Price is predicated upon the orderly and economic
<br />progress of the work. If the City or any of its employees or agents shall
<br />cause a substantial delay in installation, the City agrees to pay the
<br />Vendor's direct costs attributable to such delay, including, but not limited
<br />to, storage costs and any additional costs associated with purchasing an
<br />alternative product in the event the originally ordered Product is no longer
<br />available at the time of the revised Installation Date. Any such delays
<br />shall also not relieve the City from its obligation to make progress
<br />payments on the dates originally due.
<br />b. SITE CONDITIONS. The City agrees to permit or arrange for
<br />access to the Premises for the Vendor's installation and maintenance
<br />personnel, to provide a suitably protected area for storage of the Products
<br />pending installation, and to furnish adequate utilities and building services
<br />as reasonably required by the Vendor at the City's expense. The City
<br />agrees to make available a space on the Premises, including appropriate
<br />utility and acoustic requirements, for installation of the Products and to
<br />provide and maintain the Premises in compliance with all applicable laws
<br />and regulations and according to the environmental specifications
<br />established by the Vendor and/or the Product manufacturer. The City
<br />also agrees that it shall be its responsibility and expense to provide all
<br />conduits, outlets, carpentry, openings, and firestops and to secure and
<br />pay for all site permits, bonds, fees and licenses necessary to enable the
<br />Vendor to perform its work.
<br />The City's obligations must be performed on or before the date or
<br />dates mutually agreed upon in writing. In addition to the Price of the
<br />Products, the City agrees to pay to the Vendor all additional installation
<br />and maintenance costs arising from any concealed conditions of the
<br />Premises and the cost of all measures taken by the Vendor or the
<br />Vendor's subcontractors to protect the health and safety of the Vendor's
<br />or their employees from, and to comply with all applicable laws and
<br />regulations relating to, any hazardous material, substance or process at
<br />the Premises.
<br />c. PRODUCT-RELATED REQUIREMENTS. The City agrees to
<br />provide the following additional product-related facilities or services:
<br />Except as otherwise noted on Schedule A, the City shall take sole
<br />responsibility to have the network and connecting hardware properly
<br />configured and operational to link/connect with the Products listed on
<br />Schedule A per the system design.
<br />For the Telemanagement Products, the City is responsible for
<br />creating, maintaining and modifying the database of the Products
<br />purchased.
<br />If requested by The Vendor, Customer agrees to implement, install and
<br />update Software Owner recommended virus protection software, policies
<br />and procedures.
<br />3. ENVIRONMENTAL CONDITIONS
<br />If either party becomes aware of asbestos, hazardous materials or
<br />concealed conditions on the City's Premises, such party agrees to notify
<br />the other party promptly, and it shall be the City's responsibility to correct
<br />all such conditions.
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<br />IRP-0 1-09 (08/05)
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