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GL0H"'\\P <br /> (d) Within sixty (60) days of last date of use (and provided within notification of termination of this Agreement), <br /> NEOGOV shall provide City with either read only access or a dedicated data file from the Insight system (flat <br /> file format). The dedicated data files will be comprised of the City's standard data contained in NEOGOV's Insight <br /> system. The structure of the relational database will be specific to the City's data and will not be <br /> representative of the proprietary NEOGOV database. <br /> 10. Payments. <br /> (a) Initial Term. See Exhibit A(Order Form). <br /> (b) Renewal Term(s). The term of this Agreement will automatically renew for five one-year terms from the date of the <br /> expiration of the initial term. For each Renewal Term,NEOGOV will continue to provide the City with the Services, <br /> and will provide maintenance and support services as described herein, provided the City makes payment <br /> upon receipt of an invoice from SHI and pays SHI in advance the annual recurring charges then in <br /> effect. If there is an increase in annual maintenance and support charges, NEOGOV shall give the City written <br /> notice of such increase at least sixty (60)calendar days prior to the expiration of the applicable term. The costs for <br /> each renewal term are included as items 1-4 of the attached SHI quote.(Exhibit C). <br /> (c) NEOGOV acknowledges that all invoices shall be delivered to the stated "Bill To" party on the Order Form <br /> Below. In the event that the "Bill To" party is unable to pay any invoice, the City acknowledges that is shall be <br /> responsible for payment to NEOGOV or may terminate this agreement. <br /> (d)50%of contract price shall be payable net 30 from execution of this Agreement,and the remaining 50%shall be <br /> payable net 60 from execution of this Agreement. <br /> 11. Force Majeure. NEOGOV shall not be liable for any damages, costs, expenses or other consequences <br /> incurred by the City or by any other person or entity as a result of delay in or inability to deliver any Services due <br /> to circumstances or events beyond NEOGOV's reasonable control, including, without limitation: (i)acts of God; (ii) <br /> changes in or in the interpretation of any law, rule, regulation or ordinance; (iii) strikes, lockouts or other labor <br /> problems; (iv) transportation delays; (v) unavailability of supplies or materials; (vi) fire or explosion; (vii) riot, <br /> military action or usurped power; or(viii) actions or failures to act on the part of a governmental authority. <br /> 12. Contract Documents and Order of Precedence. Any exhibits,attachments and appendices attached to or referenced <br /> by the Agreement are incorporated by reference into the Agreement as though included verbatim herein. The following <br /> documents comprise the entire Agreement: <br /> The Service Level Agreement <br /> Exhibit A—Order Form <br /> Exhibit B—City of San Marcos Standard Terms and Conditions <br /> Exhibit C-SHI Quote <br /> Exhibit D—Authorization of Change in Services <br /> In the event of conflict between any of the portions of this Agreement, including Attachments and Exhibits hereto, the <br /> following order of precedence will apply and both parties agree to adhere to this order: <br /> 1) The SLA <br /> 2) The SHI Quote(Exhibit C) <br /> 3) A completed Exhibit D <br /> 4) Exhibit A <br /> 5) Exhibit B <br /> 13. Miscellaneous. <br /> (a) Neither party may assign its rights or obligations under this Agreement without the prior written consent of <br /> the other party. This Agreement may not be modified or amended (and no rights hereunder may be waived) <br /> except through a written instrument signed by the party to be bound. This Agreement constitutes the entire agreement <br /> between the parties with respect to the subject matter hereof and shall be governed by and construed in accordance <br /> NEOGOV Page 4 of 10 <br />