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C INDIRECTCOST: <br />Indirect costs are not directly attributable to a program or service, but are necessary to support <br />the effort. Division level and shared costs, such as departmental leadership, accounting support, <br />technology, administrative support, computer (software, license, hardware etc), and on-going <br />facility maintenance and repairs. <br />It is Staff recommendation to not allocate indirect cost to any user fee within the first three years <br />of the policy implementation to evaluate the impact of the fee structure on the community and <br />review cost recovery performance measures. <br />Cost Accounting at the Program/Service Level is Challenging <br />The process of accounting for expenses in a more detailed, consistent manner in order to readily identify <br />the cost recovery rates for each category of service can be challenging. The initial effort is considered to <br />be a start, and work will continue, particularly during the first year of implementation, to further refine <br />the calculations. During the first year of implementation, staff will have the opportunity to respond to <br />the volume of information that is now available to them, allowing them to further refine definitions and <br />calculations, and re-evaluate early decisions made in this process. During the Cost of Service study each <br />department will have the opportunity to revise and update calculations. <br />The accounting system is not currently setup to track expenditures at the activity level. The structure <br />needs to be modified to allow coding at the activity level so that cost recovery can be accurately <br />measured and used as an effective planning tool. Each year will reflect improved reporting capabilities <br />leading to increased accuracy and continuous process improvement. <br />Step 5: Setting the Price <br />While not quite as simple as determining the costs and applying the recovery goal, this is the basic concept <br />behind determining the price. The pyramid assists us in establishing the base level of cost recovery and <br />where the program/service fits. Just as the expenditures and recovery goals vary for each program/service, <br />so does the pricing methods and actual determination of the price. A pricing model is developed for each <br />user fee and assists staff in determining the price. <br />Fee Calculation: (total cost' cost recovery %) / q of participants <br />The initial fee is not the final price. There are many influential factors and considerations each department <br />goes through before determining a price to present to stakeholder groups and then to City Council for <br />adoption with the annual budget each year. <br />Step 6: Understanding and Preparing for Influential Factors and <br />Considerations <br />Inherent to sorting programs onto the pyramid model using the program benefits and other criteria <br />is the realization that other factors come into play. These factors can aid in determining final price <br />adjustments. Such factors could be local competitors, peer city comparison, economic indicators, or <br />political influence. It is not a sustainable practice to keep fees artificially low in order to ensure that <br />all can afford to pay. <br />C Adjusting fees and charges to reflect a value -based approach to pricing is only one strategy to <br />maximizing cost recovery and leveraging existing funding. Measuring cost recovery provides indications <br />17 <br />