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obligations under this Agreement. Operator may employ, on a full, part-time or <br /> seasonal basis, such other additional personnel as may be reasonably necessary to <br /> carry out its obligations hereunder; provided, however, that in the event the costs <br /> of such additional personnel has not been provided in the applicable Annual <br /> Operating Budget, employment of such additional personnel is subject to the <br /> limitation that expenditures for this category in excess of the amount shown in the <br /> Annual Operating Budget shall not be reimbursable to Operator. Operator shall set <br /> policies commensurate with the objectives of the City (and use best efforts to <br /> enforce such policies) regarding the conduct, demeanor, and appearance of its <br /> employees (including policies which prohibit such employees or agents of the <br /> Operator from soliciting or conducting business in a loud, noisy, boisterous, <br /> offensive, or objectionable manner), who shall be trained and possess the <br /> qualifications as may be required by all governmental authorities in carrying out <br /> assigned duties. Operator shall perform background checks or require background <br /> checks to be performed on all personnel assigned to the Airport by the Operator, <br /> and the City shall have the right to review such background checks. <br /> 3.1.17 Supervise and manage its employ The Operator will: <br /> a. Be solely responsible for the performance of its employees. In addition, the <br /> Operator will ensure that its employees provide airport customers with the <br /> highest level of courtesy, efficiency, operational performance and <br /> responsiveness. <br /> b. Provide adequate training for its personnel in areas of operation, maintenance, <br /> safety, supervisory skills, energy management, etc. <br /> c. Be responsible for all costs associated with its employees including, but not <br /> limited to, salaries,wages, overtime,pay differential, longevity,unemployment <br /> compensation, holiday pay, meal allowance, education assistance, hospital, <br /> medical, dental plans, life insurance, retirement contributions, sick leave and <br /> other costs directly attributable to the Operator's employees. In addition, the <br /> Operator will be fully responsible for processing payroll for its employees. <br /> Financial Services. The Operator will: <br /> 3.1.18 Promptly collect all funds due in connection with the management and operation of <br /> the Airport (including but not limited to, lease payments, through the fence <br /> agreement payments, tie down fees, license fees, concession fees, access fees, <br /> landing fees,customs fees, signage fees,gross receipts taxes, and fuel flowage fees) <br /> and deposit into the Operating Account, and remit on a monthly basis by the 25th <br /> of the month, all such funds with the Finance Department during regular business <br /> hours. Each remittance should provide an accurate and true accounting of all <br /> revenue codes related to the collection of funds. <br /> Page 13 of 34 <br />