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brazos RFP <br /> 209-028 <br /> Hand Held Ticket Writer System <br />95 Business <br />Continuit The System should ensure We utilize stored procedures and enforce referential integrity Expected <br />m <br />t <br />f <br />l <br />y as <br />er <br />i <br />e records canno t to prevent 'orphaning' child records on the databa <br /> <br />be deleted if any child se. <br /> records exist. <br />96 Business <br />Continuity Application updates should Any and all updates are performed when the handheld Expected <br />be administered with <br />t <br /> ou <br />downtime device is next synced. This allows all handheld devices at <br /> . all customer sites to be kept at the same release level and to <br /> receive all updates and bug fixes immediately without having <br /> to call the devices in from the field. <br />97 Business <br />Continuity The Proponent should <br />provide recommendati Since we provide the City will all updates (major and minor) Expected <br />t <br /> ons <br />o the eCitation server as well as the devices, the City will <br />for tuning parameters for all receive all dat <br />b <br /> <br />databases. a <br />ase tuning procedures that we utilize today. <br />Since the system being installed is the s <br /> ame as our hosted <br />system, we are constantly improving our database (and <br /> code) tuning in order to achieve maximum performance on <br /> the system. We do not have specific recommendations for <br /> the City -- you will receive all of the same performance and <br /> scalability configurations when we install the server. <br />98 Business <br />Continuity The distribution of data <br />should minimize the We employ two different types of syncs, one is the partial Expected <br /> <br />amount of data sent over sync, real-time data push (if desired by the City) and the <br />other is the full sync <br />which is performed o <br />d <br /> <br />the WAN. , <br />n- <br />emand by the <br />officers. The partial sync does not push large files such as <br /> video and audio in order to minimize data sent over a WAN <br /> . <br />These files are pushed during the on-demand sync along <br /> with any data that is remaining on the device as well as <br /> downloading new software and pick-list data. During every <br /> sync, all data are compressed and encrypted in order to <br /> minimize the size of the data that transmitted between the <br /> client and the server. <br />99 Business The System should allow Any text files, scanned images <br />audio files <br />etc <br />ar <br /> <br />Continuity <br />one or more files to be , <br />, <br />. <br />e <br />associated with a citation number as soon as they are Desired <br /> attached to a data record. uploaded to the eCitation server. The number of files that <br /> (i.e. text files, scanned can be associated with a citation number is unlimited <br />All of <br /> images, digital photos, <br />faxes <br />etc <br />) . <br />these files are associated with the citation and viewable from <br />th <br /> , <br />. <br />. e eCitation server. <br /> Network <br />item Category Requirement - Required Response, <br /> Description " Priority. <br />100 Network The System will be able to <br />i The Brazos Solution has been implemented in over 150 Must have <br /> run <br />n a switched and <br />routed network customer environments that have a wide variety of network <br /> <br />environment. types and protocols. Since we utilize 100% webservices, we <br />have a wide range of strategies for o <br />eratin <br />i <br />diff <br /> p <br />g <br />n <br />erent <br />customer environments. The bottom line is that if the device <br /> and/or workstation can 'see' the eCitation server via a <br /> browser, then the system will be 100% operational. <br />101 Network The System will be able to Same as item #100 above <br /> <br />run in an environment that . <br />Must have <br /> uses 100/1000MB full <br /> duplex connections for <br /> back-end systems.