Res 2008-076 - Laserfiche WebLink

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1.4.14 Miscellaneous A. The Contractor will discontinue collection services at any residential unit as set forth in a written notice sent to it by the City. Upon further notification by the City, the Contractor will resume collection on the next regularly scheduled collection day. To the extent of the City's liability under applicable law, the City will indemnify and hold the Contractor harmless from any claims, suits, damages, liabilities or expenses resulting from the Contractor discontinuing service at any location at the direction of the City. B. The Contractor's right to provide collection and disposal services for solid waste and recyclable materials from within the contract area shall apply only to matters specifically addressed in this Contract. The City will use its best efforts to require customers to comply with ordinances providing for curbside placement of residential solid waste for collection by the Contractor. Section 1.5 Education Program 1.5.1 The Contractor will be an integral part of a continuing City service to which the residents are accustomed, and will provide a high level of cooperation with the City and its citizens in carrying out the services specified in this Contract. 1.5.2 The Contractor will develop and implement the Public Outreach/Education Program related to its solid waste collection and disposal activities as described in the attached Exhibit B. A schedule detailing all activities of this program for the following year will be submitted to the Director for review and approval at least 15 days prior to beginning work, and annually thereafter. The Contractor will continue program development and implementation throughout the term of the Contract. The Contractor will schedule quarterly meetings with the City staff to review and evaluate the program's effectiveness. Components of the program will consist of: A. TDS facility tours for 6th grade students from the San Marcos contract area. B. Arrange visits to one grade level in each elementary and middle school in the San Marcos service area to present educational programs and information yearly. 1.5.3 The Contractor will pay all costs of the public information program. 1.5.4 The Contractor will make every reasonable effort to serve the customers regardless of errors in customer materials preparation or placement. The Contractor will notify the City of repeated or gross mistakes on the part of the customers. The City will take such actions or implement such procedures as are reasonably necessary to ensure compliance by its residents with the provisions of this Contract. 1.5.5 The Contractor will develop and distribute literature to inform affected customers on all aspects of the collection services, which will include but not be limited to, days of service, materials to be recycled, method of preparation required, and placement of containers for collection. The Contractor will submit all educational literature to the City for its approval prior to distributing it to customers. 1.5.6 The Contractor will provide a written report to the City on a quarterly basis on the nature and extent of the public information program. 1.5.7 The Contractor will make available to public schools educational materials regarding the Contractor's residential recycling program. 13