Ord 1987-129 - Laserfiche WebLink

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CITY OF SAN MARCOS RULES AND REGULATIONS FOR ELECTRIC SERVICE Adjustment of Bills for Meter Error All meters shall be tested for accuracy before being installed and at regular intervals thereafter. No meter shall be installed or remain in service which is not within the accuracy standards established by the American National Standards Institute, Incorporated. If a customer believes that a meter is registering inaccurately, he may request a test to be performed during normal business hours at a time to be determined by the city. Such determination shall accommodate the convenience of the customer if the customer desires to observe the test. The test shall be made on the customer's premises or at the City's discretion at a test laboratory. When a meter test is performed upon request by the customer in accordance wi th the foregoing, such test shall be made at no cost to the customer: however, if the meter has been tested by the City, or by an authorized agency, at the customer's request, and within a period of four years the customer requests a new test, the city shall make the test, but if the meter is found to be within the accur- acy standards established by the American National Standards Institute, Incorporated, the City may charge the customer a fee which reflects the cost to test the meter, but this charge shall in no event be more than fifteen dollars ($15.-00) for a residen- tial customer. Other classes of customers shall pay the actual cost of the test including appropriate overheads. If the meter is found to be registering inaccurately, the City will assume the cost of the test and will adjust the customer's bill for the effect of the error. Following the completion of any requested test, the City shall promptly advise the customer of the date of removal of the meter, the date of the test, the result of the test, and who made the test.