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<br />ORDER FORM <br /> <br />.-,w,., <br />~.<'%'" <br />. <br />nextlraOne <br /> <br />_.K Select all applicable Managed Services Service Plan* Options: <br /> <br />Fault Managernent Service Plans: <br />o NetVisionSM 0 Standard 0 Select <br />o Continuous <br /> <br />o AppliCare <br />o WebNFlow <br />o Network Availability Assessment <br />o ConvergenceCaréM (Data/Converged) <br /> <br />Performance Managernent Service Plans: <br />o Network Pcrforrnance Report <br />o Performance Assessrnent <br />o Traffic Study <br />o Contact Center CaréM <br /> <br />Configuration Management Service Plans: <br />D VoiceScanSM <br />o Voice Audit <br />o VoiceGuard SM <br />o Network Configuration Backup <br />o Managed Software Update <br />o Dial Backup Testing <br />o Configuration Backup/Restore <br />o Network Architecture Assessment <br /> <br />Securitv Managernent Service Plans: <br />0, Security Assessrnent <br />o Managed Vulnerability <br />D Vulnerability Assessrnent <br />o Penetration Tcst <br />o Managed Firewall Solution <br />o Managed Intrusion Detection Solution <br />o Managed Anti-Virus Update <br />o Managed VPN <br /> <br />* As described and posted at: (www.nextiraone.comlus/contractterms). <br /> <br />Attachments: <br /> <br />¡g¡ Scope of Work <br />o Customer Inventory Schedule - Support On1y Orders <br />o Managed Services Quotation - Managed Services Only <br />o Software License <br />o Tax Exernption Certificate <br />o Lease/financing cornpany documentation <br />o Schedule I <br />o Other: <br /> <br />, I <br /> <br />Customer: <br /> <br />City of San Marcos <br /> <br />NextiraOne, LLC and/or its applicable Subsidiary or Affiliate <br /> <br />BY: <br /> <br />~., \ hi <br /> <br />~tholed Signature) <br /> <br />pan O'Lear <br />City Manager <br /> <br />July 13, 2004 <br /> <br /> <br /> <br />(Authorized Signature) <br /> <br />NAME: <br />TITLE: <br />DATE: <br /> <br />NAME: <br />TITLE: <br />DATE: <br /> <br /> <br />NextiraOne Confidential <br /> <br />(Rev. 8 Effective April 23, 2004) <br /> <br />Page .3 of.3 <br />