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<br />129. <br /> <br />4/05 <br /> <br />CAPITAL AREA COUNCIL OF GOVERNMENTS <br /> <br />EMERGENCY SERVICES DIVISION <br /> <br />9-1-1 Policies and Procedures Manual <br /> <br />Effective September 1, 2005 <br /> <br />I. INTRODUCTION <br /> <br />The Capital Area Council of Governments ("CAPCOG") is a regional planning commission <br />and political subdivision of the State of Texas. CAPCOG was organized and operates under <br />the Texas Regional Planning Act of 1965, as amended, Chapter 391 ofthe Local <br />Government Code. CAPCOG has developed and the Texas Commission on State <br />Emergency Communications has approved a Strategic Plan to establish and maintain 9-1-1 <br />emergency telephone service in State Planning Region 12. <br /> <br />The Manual sets forth policies and procedures designed to provide a safe and productive <br />working environment for emergency communications employees in the 10-county region <br />served by the Capital Area Council of Governments. The Manual also includes a number of <br />exhibits containing forms and instructions. The policies, procedures, and exhibits together <br />provide uniform rules to foster the most effective and efficient emergency communications <br />practices. The Manual was written by the Emergency Services Division (9-1-1) of the <br />Capital Area Council of Governments and approved by the CAPCOG Executive Committee. <br />Proposed changes in the Manual are reviewed by the 9-1-1 Task Force and must be approved <br />by the Executive Committee before taking effect. <br /> <br />MISSION <br /> <br />In partnership with local governments, public safety agencies and emergency responders, <br />CAPCOG's 9-1-1 Emergency Services Division is committed to providing quality <br />implementation of emergency number accessibility for citizens in need of emergency <br />assistance. This is accomplished through modern technology, sharing of information, and <br />professional training while providing continuing support including the provision of <br />comprehensive and accurate data and public education throughout the region. <br /> <br />ADMINISTRA TION/FINANCE <br /> <br />CAPCOG has entered into an interlocal contract with each of the 10 counties and with each <br />ofthe local governments (collectively the "Public Agencies") operating Public Safety <br />Answering Points (PSAPs) in the Region The contracts describe the rights and duties of <br />CAPCOG and the Public Agencies in implementing the enhanced 9-1-1 emergency <br />telephone system in the Region. <br />