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<br />101. <br /> <br /> <br />Maintenance Contracts, Mail Stop CR042, Huntsville, Alabama 35894-0008 <br /> <br />February 8, 2000 <br /> <br />City of San Marcos <br />Ramona Brown <br />630 E Hopkins St <br />San Marcos TX 78666-6314 <br /> <br />Reference: Contract Number: K002080025 <br />Signed Contract Policy Number 12534-054GO <br />Effective Dates: 01113/2000-1/12/2001 <br />Customer No. 8521 Site No. 8522 <br /> <br />Dear Ms Brown: <br /> <br />Intergraph Corporation is pleased to acknowledge receipt and acceptance of the above <br />referenced contract for maintenance services. This contract is accepted solely in <br />accordance with the Terms and Conditions of the applicable Intergraph Service Contract. <br /> <br />To receive technical support, call Intergraph Corporation's Customer Response Center at <br />1-800-633-7248 during the hours of 7:00 a.m. - 7:00 p.m., Monday - Friday. Your call <br />will be answered by an operator specially trained to expedite your call. The operator will <br />ask for your site number which is referenced above. Please have this site number ready <br />each time a new call is initiated. <br /> <br />Thank you for your continued interest in Intergraph services. If you have any questions <br />or concerns, please feel free to contact me at 256-730-5886. <br /> <br />Sincerely, <br /> <br />Amy Patterson <br />U. S. Customer Care Center <br />E-mail: aapatter@ingr.com <br /> <br />cc: File <br />