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<br />CliSTO:\lER IS RESPO~SIBLE FOR: <br />(a) Customer is responsible for providing the faC:iities, equipment and soft\\ are that are necessary for the services <br />described in this Agreement. <br />(b) Customer must have the following: <br />. Must have a Williams' maintenar:e agreement <br />· One PBX serial data port dedicated to COR output (Toll Watch Only) <br />. One telephone line independent o:-the switch, loop start <br />. I 10 volt. AIC outlet <br />. Separate electrical source, circuit and power <br />· One PBX serial data port dedicated to maintenance services <br />· One Octel serial data port dedicated to maintenance services (Octel \Ionitoring Only) <br />· One Teltronics site event buffer (SEB) provisioned with the required RAM and data ports. <br />. Suitable operating environment. <br />(c) Customer must assign at least one (1) person to act as contact with Williams. to be trained (up to ten (10) hours) in <br />necessary procedures at no charge by Wil!;ams. <br />(d) Customer must allow Williams full access to t:le System and any equipment provided by Williams for provision of <br />the services hereunder. <br />(e) Remote Services will be provided only if the Customer's System is of a type compatible with the Remote Services <br />and has the hardware and software options necessary. <br />(f) Customer acknowledges that the provision of Remote Services is proprietary to Williams and subject to copyright <br />protection, and Customer agrees that it shall not allow any aspect of the Remote Services to be disclosed to a <br />third party, approval of Williams, and make reasonable efforts to insure that its employees are aware of this <br />obligation. <br /> <br />III. Terms <br /> <br />Monitoring will be provided by: SEB Monitoring <br /> <br />Customer notifications of alarm conditions should be as follows: <br /> <br />1'1 Notification Ramona Brov.:n <br /> <br />Telephone (512)393-8110 - Work (512) 268-2411 <br /> (512) 393-2579 - Pager Home <br />Telephone (512) 393-8110 - Work <br /> (512) 754-8778 - Home <br />Telephone (512) 393-8110 - Work <br /> (800) 695-2337 #02326 - Pager <br /> <br />1'1 Notification Yvette Bell <br /> <br />I st Notification Brenda Baker <br /> <br />Service Pricing: <br /> <br />Monthly Service Fee (Per Port) $0.00 <br /> <br />Installation Fee (2 Hours at Standard Labor Rates) $0.00 <br /> <br />Term: The term shall be one year commencing March 7. 2000 <br />renewals shall be subject to Williams then prevailing rates. <br /> <br />, with one-year automatic renewals, such <br /> <br />WILLIAMS COMMUNICA nONS SOLUTIONS, LLC <br /> <br />CUSTOMER: The City of San Marcos <br /> <br />By: <br /> <br /> <br /> <br />Title: City Manager <br /> <br />By: <br /> <br />Name: <br />Title: <br /> <br />~efi. <br /> <br />Service Plan Attachment Service Option - Alarm Monitoring Services 9/99 <br /> <br />Page 3 <br />