Res 2000-156 - Laserfiche WebLink

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· Unobstructed access to all equipment under service contract. · Environmental conditions that meet or exceed manufacturer's specifications. · Remote connectivity to all data equipment contracted under these services. (b) Customer must have the following: · If Customer is not on a national frame relay network where Williams has circuits in place (e.g., AT&T, MCI/WorldCom - Sprint), Customer could incur additional charges. · IP Addressing: Customers using registered, unique address blocks issued by the InterNIC or ARIN can always be accommodated. However, if Customer is using an IP address that the Internet Assigned Numbers Authority (IANA) reserved for use by any private company, network address translation (NAT) may need to be run on Customer's router to access a public network (Williams SNMP Monitoring Group). Extra costs can be incurred by Customer (e.g., additional router, software upgrade and configuration change) to provide translation to the "public" network. · Equipment to be monitored must be SNMP compatible. (c) Notification Information: Customer notifications of alarm conditions should be as follows: 1 st Notification 2nd Notification 3rd Notification Telephone, Pager or Email: Telephone, Pager or Email: Telephone, Pager or Email: V. SERVICES NOT INCLUDED. . When Customer requests on-site response and the problem is carrier-related and not Williams' equipment-related, these service calls are billable on a time and materials basis. When Customer requests on-site response and the problem is with equipment not covered under this Agreement, these service calls are billed on a time and materials basis. . BY: NAME: TITLE: DATE: CUSJQMER: City of San Marcos BY: NAME: TITLE: DATE: Data Series 2000 Plans - 2/2000 Page 3 of3