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<br />I <br /> <br />I <br /> <br />I <br /> <br />SCHEDULE I <br />Additional Considerations <br /> <br />1 <br /> <br />If, within sixty (60) days of installation, the City is not completely satisfied with the <br />LibraryeSolution System, the City may retum it to The Library Corporation and receive a refund <br />of all monies paid. This guarantee warrants the City's satisfaction with the entire System and <br />does not encompass return of individual Modules or refunds or discounts for not using parts of <br />the Library-Solution System. <br /> <br />2 <br /> <br />Returned Goods Authorization. The Library Corporation must authorize any goods to be <br />returned prior to return shipment, and the address label should include the return authorization <br />number. Cost of retum shipment is the Library's responsibility. Returned goods received in <br />acceptable resale condition as determined by The Library Corporation will result in a credit on <br />account for the amount of the sale less a 20% handling and restocking charge. Custom <br />products, such as barcode labels, are not returnable. <br /> <br />3 <br /> <br />Second-Year Support Costs, as stated in Schedule G, include all Software and Hardware <br />purchased under this Agreement. This does not include MARC Database, OPAC enrichment, <br />Book Reviews, RatingZone, or Multi-Database Search Tool subscriptions. <br /> <br />4 <br /> <br />Library-Solution employs ReportSmith as its report generation Software. ReportSmith is <br />preprogrammed with approximately 100 reports for Library use. Because of the sophistication <br />of the LibraryeSolution Database, The Library Corporation utilizes a run-time version of <br />ReportSmith. Should the City require a report not preprogrammed into ReportSmith, it is the <br />policy of The Library Corporation to design and implement user-requested reports at no <br />additional charge to the Library. <br /> <br />5 The Library Corporation provides a PAC Configuration Utility that is used to customize or modify <br />the City's PAC Interface. The PAC Configuration Utility can be accessed by authorized users <br />and provides the ability to create multiple configurations. <br /> <br />6 The Library Corporation will test a backup tape of the Library's Database every six (6) months if <br />the Library requires. <br /> <br />September 2, 2004 <br /> <br />Library Contract <br /> <br />Page 24 of 29 <br />