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<br />5. Availabilitv Of Parts And Service Technicians: Technicians and parts inventory will <br />be geographically located to insure on premise response to the City within four I <br />hours. <br /> <br />Q. DISASTER RECOVERY: The proposal will include a disaster recovery plan for acts of <br />God; such as flood, hurricane, fire, earthquake; as well as acts of terrorism. Disaster <br />recovery plan will include procedures if the proponent's telecommunications switching <br />equipment is rendered inoperable or if there is a cable cut within the city that prevents <br />telecommunications traffic from flowing out of San Marcos to the next location for call <br />processing. <br /> <br />R. REMOTE MONITORING CAPABILITIES: Proponent will provide detailed information <br />of remote monitoring capabilities of the T1 services installed at City location(s). Remote <br />monitoring of the City's services will include notification of failures, as they occur, to the <br />City; monthly reporting of any failures, and of all installed T1 services. Additionally, include <br />sample monitoring, and/or failure reports as part of your proposal. <br /> <br />S. MONTHLY TRAFFIC ANALYSIS: Proponent will provide monthly traffic analysis of <br />installed services for the first year after acceptance. Traffic Analysis reports will include <br />current grade of service along with any recommendations to improve the City's response to <br />the public. The City is highly interested in reports that show its usage of services that <br />include bandwidth/channel usage, busy signals, or blockage. Include sample Traffic <br />Analysis Reports as part of your proposal. <br /> <br />I <br /> <br />4. TELECOMMUNICATION SERVICES REQUIREMENTS <br /> <br />A. LOCAL SERVICES: The successful proponent is responsible for installing, or <br />enhancing, local services for each physical site. The City desires to retain their current DID <br />Numbering plan as well as other published numbers throughout the City's network. <br /> <br />1. Circuit Requirements: Local services are defined as circuits and/or features that <br />provide incoming and outgoing services to the City. Such services include, but are <br />not limited to, T1 PRI (utilizing Dynamic Channel Access), Calling Number Display, <br />DID Numbers, DID Trunks and Ground Start PBX Trunks. The four PBX sites that <br />require local services are as follows: <br /> <br />a. Municipal Site - 630 E. Hopkins Street, Nortel PBX, Option 61 C: There are <br />two T1 PRI spans that terminate at this location. These T1 PRI spans process <br />outgoing local and incoming DID calls. Calling number is supplied to the end <br />user. Additonally, this site is capable of NI2 which will allow The City to <br />receive both incoming calling number and name display. This NI2 feature is <br />highly desirable. Dynamic Channel Access is deployed in order to fully utilize <br />all channels within both T1 Spans. The six blocks of DID Numbers supported I <br />by these T1 spans are 512-393-8000 through 512-393-8499 and 512-805- <br />2600 through 512-805-2699. Alternate entry, for the T1 PRI circuits, into the <br /> <br />- 10 - <br />