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<br /> JUN 04 1997 15:08 WILTEL 713 307 4090 P.11/13 <br /> l{J-C- <br /> specification changes or performing services connected with relocation of System; or adding or <br /> removing accessories, attachments or other devices; (d) such service which is impractical to WilTei <br /> service representatives to render because of alterations to the equipment or its connection by <br /> mechanical or electrical means to other devices; or alterations to operaring systems; (e) systems <br /> engineering services, programming, and operations procedures of any sort; (f) service required <br /> because of system operation failure due to other manufacturer's equipment and/or other vendor <br /> malfunctions; (g) circuit and carrier problems and malfunctions; and (h) damage caused or required <br /> by or resulting from me fault, misuse, or negligence of the Customer, including service calls which <br /> result in "no trouble found" in System. Service for such damage resulting from excluded causes <br /> will be billed to Customer at WilTel's then prevailing Time and Materials rates. <br /> 9) ACCESS. Cusromer agrees to pennit and arrange full access to the Premises necessary for WilTel's <br /> employees to perform the services set forth in this Agreement. Cusromer represents and warrants <br /> that Customer's Premises and conditions to be encounœred by WilTel at Customer's Premises and <br /> in areas where work is to be perfonned shall (1) be in compliance with all applicable federal, state <br /> and local laws, rules and regulations, (ii) be safe and non-hazardous, and (m) not contain, present, <br /> or expose WilTel representatives to hazardous marerials or hazardous substances. In the event of <br /> breach of the foregoing, in addition to all other remedies, WilTel may immediarely suspend work <br /> until CustOmer has promptly corrected such condirion(s) at Customer's expense. In the event <br /> Customer cannot or does not correct such condition, it will be WilTel' s option as to whether (Q <br /> enter the area in which the unsafe condition exists. WilTel's refusal ro enter such a location on the <br /> basis of safety will not be deemed a breach of this Agreement or a default under it, and no liability <br /> for such a decision will auach. WilTel makes no representations as.to the presence or absence <br /> of hazardous marerials. <br /> 10) DEFAULT. If Customer (i) fails to pay the amounts due under r.his Agreement or (ii) breaches <br /> this Agreement, WilTel may, in addition to all oilier remedies available to it at law or in equity, <br /> suspend its service obligations, and terminate this Agreement or furnish service on a time and <br /> materials basis, C.O.D. In the event of WilTel's material non-performance of this Agreement, <br /> Customer may cancel this Agreement and receive a refund for the unused portion of the Service <br /> Fee, which shall be Customer's exclusive remedy. <br /> 11) FORCE l\fAJEURE. WilTel's performance shall be adjusted or suspended by WilTel to me extent <br /> performance is beyond \VilTeI's reasonable control for reasons including, wiLhom limitation, the <br /> following: strikes, work stoppages, fire, water, flood, lighrnmg, governmental action, acts of God <br /> or public enemy, delays of suppliers, subcontractors, power company, local exchange company. <br /> or other carrier. <br /> 12) DISPT.JTES AND APPEALS. The parties agree to attempt to resolve between themselves any <br /> disputes that may arise. <br /> 13) CERTIFICATES OF INSURANCE; PROPERTY DAAfAGE. Certificates ofpubIic liability, <br /> casualty and worker's compensatÏon insurance shall be obtained by WilTel in the amounts set forth <br /> below and filed with Cusromer and will be subject to Customer's approval both as to amount and <br /> adequacy of protection: (i) Worker r 5 Compensation - Statutory; (ìi) Public Liability (including <br /> contractUal insurance coverage of this Agreement) for Bodily Injury and Property Damage in the <br /> 4 <br />