Laserfiche WebLink
<br /> ."iITel Network Engineering and Design Center (NEDC) is a state of the art, 24 hour, 7 days a week, <br /> uJvanced systems group for Network Operating Systems solutions. Our group of experienced <br /> NEDC engineers manage the technology programs for national accounts <br /> and assist the regional offices in complex network analysis and design. <br /> The NEDC specializes in comprehensive telephone support of dial-in <br /> services, network simulations, remote diagnostics, and network performance <br /> monitoring. The NEDC is an element of WilTel's NTRC, which maintains <br /> a multi-million dollar laboratory of all major product platforms for beta -- <br /> testing and replication to support network systems engineers and <br /> ;tomers nationwide. <br /> '1 lie NEDC also provides customers with advanced telephone support <br /> services. The NEDC is staffed with technical engineers that are certified <br /> in platforms such as Banyan, Novell, and Microsoft. The NEDC engineers <br /> have substantial network technical experience and are ready to <br /> provide effective telephone assistance to its contract Products <br /> customers. Certified engineers solve critical network <br /> problems over the telephone through remote local area network 8 Native Banyan VINES <br /> communications using the latest network diagnostic tools. 8 Banyan StreetTalk for NT <br /> With one telephone call, the NEDC effectively responds to a 8 Banyan BeyondMail <br /> wide variety of intemetworking questions and system alarms. 8 Microsoft NT <br /> stomers select the hours of telephone access and the base 8 Microsoft Exchange <br /> product needed and then can select additional coverage. 8 Microsoft Internet Information Server <br /> The NEDC's toll-free number IS available 24 hours 8 Novell NetWare <br /> a day for technical assistance. The NEDC provides a Bulletin 8 Novell ManageWise <br /> Board Service for the customer to download patches and 8 Novell Groupwise <br /> receive other critical infonnation relating to their network 8 Novellintranetware <br /> environment. Guaranteed bandwidth, access for its contracted 8 3Com <br /> "~~rs, and the provision of a central point of file data in a 8 Bay Networks <br /> 11S protected environment are some of NEDC's value-added 8 Spectrum Network Manager <br /> - .;vices. WilTel also provides Website access on a 24 hour basis. 8 Cisco ¡OS <br /> For more infonnation, contact 800-666-1658. <br /> Pricing <br /> <br /> Coverage Ij:pe Operation Hours Authorized Callers Base Price <br /> Base Coverage ; <br /> Monday - Friday 8:00am - 5:00pm 3 callers Call for pricing mJ~ <br /> Monday - Saturday 8:00am - 6:00pm 3 callers Call for pricing <br /> 0.."",.. w-w.u.. o..a..- """. <br /> Monday - Saturday 12:ooam - 6:00pm 3 callers Call for pricing <br /> Full Coverage 7 x 24 x 365 3 callers Call for pricing Williams <br /> Supplemental Coverage Telcommunieations <br /> System. Inc. <br /> Additional Products Same as Base Same as Base Call for pricing p. O. Box 431 I <br /> Houston, Texas 77210-4311 <br /> ROO.364.851 Ó <br /> Additional Callers Same as Base Per Caller Call for pricinq http://www.wilte1.net <br /> SNMP Monitoring 7 x 24 x 365 Per D€vice Call for Pricing <br /> '-/?-Af <br />