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<br /> , 'li'J:. <br /> its obligation to provide two collection services in the same week. <br /> Complaints <br /> 1.4.7 BFI will respond promptly and courteously to complaints it receives. In alleged <br /> missed scheduled collections, SFI will investigate and, if such allegations are verified by <br /> the City, will arrange for the collection of the uncollected refuse within 24 hours after the <br /> complaint is received. <br /> Equipment <br /> BFI will: <br /> 1.4.8 Operate only enclosed packer type trucks suitable to keep the refuse from falling <br /> or blowing from the trucks. Refuse hauled by SF! will be contained, tied or enclosed so <br /> that leaking, spilling and blowing is prevented. All of SFl's equipment will be in good <br /> mechanical condition and possess current United States and Texas Department of <br /> Transportation certifications. <br /> 1.4.9 Provide radio communication to all trucks from a base station. <br /> 1.4.10 Utilize only that equipment approved for use under this Contract and speCified in <br /> Attachment A to this Contract. SFI may make changes to the eqùipment list with the <br /> written consent of the Director, which shall not be unreasonably withheld. BFI will not use <br /> equipment which is more than seven years old to provide the services required under this <br /> contract and use only equipment manufactured by a nationally known manufacturer. <br /> 1.4.11 Keep all equipment clean and in a good state of repair. SFI will maintain bins and <br /> vehicles so that they are free from odors. <br /> 1.4.12 Not allow the noise level for the collection vehicles during the stationary <br /> compaction process to exceed 75 decibels at a distance of 25 feet from the collection <br /> vehicle and at an elevation of five feet from the horizontal base plane of the vehicle. <br /> 1.4.13 Identify its vehicles and other equipment with the name, address, and phone <br /> number of BFl's local office on each of its passenger doors so that the information is <br /> clearly readable from a distance of 100 feet. <br /> 1.4.14 Provide access at any time, for the City to inspect the equipment to ensure that <br /> all equipment has the proper TxDOT certification. <br /> Personnel <br /> SFI will: <br /> 10 <br />