Res 1995-143 - Laserfiche WebLink

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.' '95 07 12 17:26 L.E.MGT.INST. 409 294 1684 I.{Z /3 P. 004 3 6.3 LICENSEE shall be responsible for all incidental training costs of its personnel including, bur not limited to, transportation, lodging, and food. 6.4 LICENSOR shall be responsible only for the costs of direct delivery of the training and shall have no liability for any incidental training costs, 6.5 LICENSOR shaH use reasonable efforts to resen:e lodging space at the University Hotel, Huntsville, Texas, or comparable establishment, for' LICENSEE's personnel during the training period. 6.6 LICENSOR. reserves the right to cancel an:( scheduled traininf!; se~~i('ln if less than five (5) individusls have reserved positions within Olle week afme date of the training. LICENSOR shall not be liable for any costs to LICENSEE for such cancellation. 7.0 SOFTWARE MAlNTENANCE & SERVICE 7.1 Software maintenance and service will be provided for the fee r;et forth in Appendix A. 7,2 Software maintenance and service includes the following services; a. Periodic monitoring ofnetworJ.: over telephone via modem; b. Correction of all verifiable bugs or defects in CRIMES LAW ENFORCEMENT MODULE; c. Providing LICENSEE with enhancements after field testing; d, Providing I.TCENSEE witt. npst'ades and new releases as available, including dOC\lmentarion; e. Answering routine questions regarding use or operation of CRIMES LA W l::NFORCEMENT MODULE from 8:00 a.m. to 5:00 p.m. central time; r. 24 hour emergency telephone hotlinc; 1.3 The frequency of monitoring shall be detennineu by LTCENSOg. 7.4 LiCENSEE shall promptly notify LICENSOR of any appart:nt problems with CRlMF.S LAW ENFORCEMENT MODULE. 7.5 Maintenance c.loes !lot inchlde correction or user errors, but such custom assistanae may be available at regular hourly rates. 8.0 k.ONYERS10N: 8,1 LICENSOR will assist LICENSEE in planning a schedule of activities and/oT chl.:ck1ist for the conversion process from LICENSEE's current system to CRIMES LAW ENFORCEMENT MODUI.E. 8.2 Actual conversion, inc1uc.ling transferring data from prior systems, modifyi.ng !;uch data if necessary, and interpreting same, as well as all other aspects of the Ctmversion process, is the responsibility of the LICENSEE. S.3 LICENSOR :may assist LICENSEE i.n the actual conversion 01" data at LICENSOR's reg.ular hourly rate:;, &A CRIMES LA W ENFORCEMENT MODULE is designed to ~llow I.1CENSEE to manually enter data into the system by having LICENSEE's personnel type in the data after CRIMES LA W ENFORCEMENT MODULE is installed. 8.5 If LlCENSEE's data is already contained in a form and strUcture compatible with the: data structure of CRiMES LAW ENFORCEMENT MODULE, it may be possible for LICENSOR to write a program to assist in the transfer of LICENSEE's previous data. lfsueh is done, the program, including the copyright thereto, will remain the properry of LlCENSOR. 8,6 Standard conversion Includes the transfer only of the types of data included in CRIMES I.A W ENFORCEMENT MODULJ; data dictionary. It is aclcnow1c:dged that adding and/or transferring other data which may be in liCENSEE's prior system is considered customiz.ation work, which will be at additional cOSt and which will tilke additional time. Such work is governed by the Additional Services provisions herdn. &.7 Interpretation of liCENSEE's dala and modification, if necessary. iIl!o a form consistent with CRIMES LA W ENFORCEMENT MODU1.E's data structure is LiCENSEE's rcspon!:ibilil)'. although LICENSOR wil1 assist LICENSEE at LICF..NSOR'~ regular hourly rates. 8.8 Ii: is acknowledged thal not all infonnation in LICENSEE's old systeln may be transferablc to