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<br />BRENDA CHASTAIN <br />CHASTAIN AND ASSOCIATES <br /> <br />Services provided include: <br /> <br />- Management - Marketing - Personnel Consultation <br />- Personnel Systems Design <br />- Project Management <br />- Management, Supervisory and Staff <br />Training and Oevelopment <br /> <br />SPECIFIC EXAMPLES OF ACTUAL WORK INCLUDE: <br /> <br />Assistance in development of Corporate, Department and Individual <br />Performance Objectives <br /> <br />Organizational Designs - Function Alignments <br /> <br />Writing of Job Oescriptions <br /> <br />Development of Performance Standards <br /> <br />Design and Implementation of Compensation Plans <br /> <br />Establishment of Personnel Systems (or departments) <br /> <br />Writing or Reviewing Personnel Policies and Procedures <br /> <br />Performance Evaluation and Appraisal <br /> <br />Affirmative Action Plans <br /> <br />Equal Employment Opportunity Compliance Reviews <br /> <br />Development of Recruiting Procedures <br /> <br />Development and Validation of Selection Criteria and Procedures <br /> <br />Work Simplification - Increased Productivity <br /> <br />Streamlining or Installing Filing Systems <br /> <br />Development of Marketing Plans - Sales Program <br /> <br />Bank Officer Call Program Design and Implementation <br /> <br />Customer Service Programs (personal, telephone and mail contact) <br /> <br />Performance Problem Solving: Feedback Systems, Positive Reinforcement, <br />Career Counseling, Positive Discipline, Termination or Out-Placement <br />