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Res 1993-224
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Res 1993-224
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7/6/2007 9:52:50 AM
Creation date
7/6/2007 9:52:50 AM
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City Clerk
City Clerk - Document
Resolutions
City Clerk - Type
Agreement
Number
1993-224
Date
12/13/1993
Volume Book
113
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<br /> , '7 Q <br /> provide the terms specific to a Service in an Attachment. If we make a change to the terms of <br /> an Attachment that 1) affects your current contract period and 2) you consider unfavorable, on <br /> your request, we will defer it until the end of that contract period. <br /> We will specify the eligible Products, applicable prerequisites and minimum commitments, <br /> exit-option percents, and available contract periods for a Service. We will also inform you <br /> periodically of .¡:my changes. These changes apply only to orders that we confirm on or after ~. <br /> the effective date of the change. <br /> When we accept your order, we will confirm the specific details of the Service in a <br /> Transaction Document. You may select a start date for the Service that is within three <br /> months following the effective date we specify in the Transaction Document. <br /> During a contract period, we may increase charges. An increase becomes effective on the <br /> next anniversary of the start of a contract period, following the effective date we specify in the <br /> notice. When an increase results in a change to your total monthly charge for a Service of <br /> more than the exit-option percent we specify, you may terminate that Service on the effective <br /> date of the increase. Adjustment or termination charges do not apply in this case. <br /> You may request a change to the Services you have selected on one month's notice. If we <br /> agree, we will confirm the change to you with applicable adjustments in charges. <br /> Each of us agrees to notify the other (before your current contract period expires) if they do <br /> not intend to renew. <br /> Continuing Support Services Termination <br /> You may terminate a Continuing Support Serviùe by providing us one month's written notice <br /> upon fulfillment of any minimum commitments. <br /> . <br /> The termination of Services with contract periods longer than one year results in adjustment <br /> charges. In this case, you agree to pay the lesser of: <br /> 1. the difference between the total charges you paid through the termination date and those <br /> you would have paid for the shorter contract period; . <br /> 2. the monthly charge multiplied by the applicable adjustment charge. factor; or <br /> 3. the total charges remaining to complete the contract period. <br /> 5.3 Project Support Services <br /> The Project Support Services we make available to you include providing: <br /> 1. Consulting Services, such as reengineering business processes, linking business and <br /> technology strategies, improving manufacturing processes. and enhancing application <br /> development and information processing capabilities; <br /> 2. Custom Services, such as managing and performing a project to deliver Materials; <br /> 3. Hourly Services, such as assisting on a technical task; and <br /> 4. Systems Integration Services, such as acting as a prime contractor to deliver an <br /> integrated system that may consist of a combination of Products, Services, Materials, and <br /> other items. <br /> We require a separate Statement of Work, signed by both of us, for each Services <br /> engagement (including each project). When we accept your order. we agree to provide the <br /> Services described in the Statement of Work. <br /> The Statement of Work includes, for example: <br /> 1. our respective responsibilities; <br /> 2. the specific conditions (called the "Completion Criteria"), if any. that we are required to <br /> meet to fulfill our obligations; <br /> 2125-4575-01 3/93 (MKO02) Page 18 of 23 <br />
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