Res 1992-031 - Laserfiche WebLink

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IN-~~- .... . I =~--4l\~- ~A* Attachment C EQUIPMENT SERVICE CONTRACT No. 1. OEFINmONS 1.1 The Customer: Name City of San Marcos Street Address 630 E. Hopkins City San Marcos State Texas Zip Code 7R666 12 Intergraph 5. SCOPE OF WORK Intergraph Corporation One Madison Industrial Park 5.1 For the TSC itemized in Appendix A of this Contract. Intergraph will provide service availability between the hours H/Jntsville, AL 35007-4201 of 7:30 am. and 4:15 p.m., Monday through Friday, excluding 1.3 Equipment Intergraph-observec:J holidays. Any and all individual items of hardware assembled as a 52 The primary purpose of the services provided by this system and itemized on the Equipment Usting, Appendix A. Contract is to maintain the Equipment in good operating 1.4 BMC condition exclusive of major refurbishment of mechanical Basic Maintenance Charge (hardware only). ~ deviCes as noted in Section 62.8. 1.5 TSC ~ lrlr,}5.3 Intergraph wiD provide remedial maintenance when notified Total Service Charge (TSC) stated as an amount pa ()~ ",,~p tv by the Customer that the Equipment is not operational. The . monthly for the term of the Contract M, ~~ ~ "iv^,i~~,.ri'~C:IY LJ a~ge response ti~ computed owr. a ~ (1) year period L/2. PERIOD OF PERFOR I ~ L. t.Dv.yt.ll' \.\f. ,~-(\j\J WIll be f~ur (4~ workIng ~urs or less withIn a one hundred . l7 in tit- ~"c. J,..,-2: v J (100) mIle radIus of a seMCe center. Intergraph cannot 90 _days/Effective this da of March <\ [cr'" }. ~ guarantee response time when the call is deemed to be . aI:ter '19 92 the Customer Intergraph to render ~rh, t;VL "Per-CaU" maintenance as defined in Section 6. l.nstalla-equipment maintenance Intergraph shall provide 1j)~.i~tI " . tion such service as defined in . on the Equipment listed y .i ~ntlVe maintenance WIll be performed at least quanerly in Appendix A for the TSC it. expiration date for lo!. L\ 't~ at a tIme mutually acceptable to both the Customer and the initial term shall be S temb 30 19 92 '. J,....I Intergraph. 3. OPTION TO EXTEND . ,I~!\.j" 5.5 Maintenance will include replacement of parts deemed i ~ '1' , necessary by Intergraph. All partS will be furnished on an 3.1 This contract will be e ndecS for periods of (1) year. U'I~ exchange basis and items replaced will become the property upon mutual agreement between the Customer and 1t of Intergraph. Intergraph. The Customer shall not perform, or attempt to perform. ,,)2 Intergraph will submit to Customer. at least sixty (60) days maintenance or repairs to the Equipment during the prior to the stated termination date, a modification to provide performance period covered by this Contract. Intergraph similar coverage for an additional year at the then current reserves the right to exclude Equipment from this agreement TSC. The Customer is obligated to provide notice of intent which has been misused or subjected to undue physical or either to terminate coverage or agree to rates and terms of electrical stress. :hte modphifica~ionll 't"it' Custpt~ 'itf:' to pr~~ot~ ~f in: 5.7 Intergraph will provide a hardware system. availability n ergra WI. a SOlon, e assume 0 er as n guarantee for ninety-five pe(cent (95%) of the Customer's accepted by the Customer, or terminate coverage. coverage hours per month. ' 4. TERMINATlON 5.B In the event the Customer should purchase additional This contract shall not terminate and shall continue equipment or software from lntergraph during the term in full force beyond the stated term until termination is of this Contract. Intergraph will notify the Customer by accomplished in one of the following ways: submitting, in writing, a modification reflecting the addition 4.1 Customer or Intergraph provides a written notice of intent Tot that eqdUipm8Co dn~ .and itSf ehi~Conive dactte ufontessr serv:cet underhthe of termination. The contract shall terminate thirty (30) days arms an n illons 0 t s tra. n ergrap receives written notification within thirty (30) days at the after receipt of the notice. originat letter date to Customer, maintenance service and the 42 A new Contract between Customer and Intergraph is signed appropriate TSC will begin on the effective date as shown into effect for similar service. on the modification. 4.3 Customer petitions for reorganization under the Bankruptcy Act or is adjudicated a Bankrupt, or if a receiyer is appointed for the Customer's buSiness. or if the Customer fails to pay I..,t"',.,r~..,h ~"" ~m('l"nt when rillP h~~\lndpr