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Cash Cycle Solutions, Inc. <br />Business Recovery Plan <br />Total Billings, Inc and <br />Document Group West <br />Business Recovery <br />Plan <br />Contents <br />1. PLAN INTRODUCTION AND OVERVIEW ............................................... ..............................1 <br />1.1. Objectives .......................................................................................... ..............................1 <br />1.2. Scope ................................................................................................ ..............................1 <br />1.3. Assumptions ...................................................................................... ..............................2 <br />1.4. Strategy Overview ............................................................................. ..............................2 <br />1.5. Recovery Plan Terms ........................................................................ ..............................5 <br />1.6. Exposures ......................................................................................... ..............................6 <br />2. PLAN ACTIVATION OVERVIEW ...... .................................................... ..............................6 <br />2.1. Activate Emergency Procedures ........................................................ ..............................6 <br />2. 1.1 Building Evacuation Summary ...................................................... ..............................6 <br />2.1.2 Problem Escalation ...................................................................... ..............................7 <br />2.2. First Alert Notification Summary ........................................................ ..............................7 <br />3. INCIDENT MANAGEMENT PROCEDURES ............................................ ..............................8 <br />3.1. Activate Incident Management Team ................................................. ..............................9 <br />3. 1.1 Team Composition Report .......................................................... ............................... <br />3.2. Develop Consolidated Action Plan .................................................... .............................12 <br />3.2.1 Participate in Preliminary Incident Assessment ........................... .............................12 <br />3.2.2 Conduct Damage Assessment Inspection ................................... .............................13 <br />3.2.3 Develop Response and Recovery Recommendations ................. .............................14 <br />3.3. Activate Work Group Personnel ........................................................ .............................15 <br />3.3.1 Organize Recovery Team Schedules ........................................ ............................... <br />3.3.2 Travel to Alternate Site .............................................................. ............................... <br />1 <br />3.3.3 Organize Recovery Site Work Areas ........................................... .............................16 <br />3.3.4 Receive Vital Records ................................................................. .............................17 <br />3.3.5 Coordinate Response and Recovery Activities ............................ .............................17 <br />3.4. Provide Logistical Support to Affected Work Groups ......................... .............................17 <br />3.4.1 Determine Safety / Security Support Strategy ............................. .............................17 <br />3.4.2 Determine Telecommunications (Voice & Data) Support Strategy ............................19 <br />4. IMPLEMENT RESPONSE PLANS .......................................................... .............................21 <br />4.1. Perform Emergency Response Customer Contacts .......................... .............................21 <br />5. IMPLEMENT RECOVERY PLANS .......................................................... .............................21 <br />5.1. Recover {WORK GROUP} Operations .............................................. .............................22 <br />5.2. Recover LAN Operations .................................................................. .............................22 <br />6. SITE RESTORATION PROCEDURES ................................................... .............................22 <br />6.1. Assist with Salvage and Media Reclamation Activities ...................... .............................23 <br />