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<br /> 23 <br /> Form 303 DOC Agreement No. <br /> 013-103-05 Customer No. <br /> Rev. 4/91 Sales Order No. <br /> Customer P.O. No. <br /> - . DataGeneral <br /> ON-CALLSERVrCE AGUEEMENT <br /> INVOICE TO: (CUSTOMER) INSTALLATION LOCATION <br /> Company Name City of San Marcos Company Name City of San Marcos <br /> reet 630 E. Hopkins Street Street 401 E. Hopkins Street <br /> _ity San Marcos City San Marcos <br /> State Texe~ Zip 78666 Stale Texas Zip 78666 <br /> Contact R;::¡mnn;::¡ Rrown Contact Ramona Brown <br /> Tel. (512 ) 353-44.44 Tel. (512) 353-4444 <br /> <br /> I I I I <br /> . Initial T t::rm St::leclt::d: Single Year Mliltiye:ar <br /> L 1 year - 2 years - 3 years - 4 years - 5 years <br /> 8 Start Date: Novp-mber 16 ,19~1 <br /> (MonthlDay) <br /> Mon - Fri Mon - Sat Mon - Sun <br /> 8 Principal Period of Maintenance (PPM) -8---5- N/A N/A <br /> (9 hour period between8A.M. and 6P.M.) <br /> 8 Contracted Period of Maintenance. (CPM) - - - <br /> -- -- -- <br /> _9hrs _12hrs _16hrs _24hrs (Total coverage period of PPM and Customer-selected extension) <br /> 8 0 24-Hour Next Day Response Option selected. (reduced rate) (Ref. Paragraph 4.A.ii) <br /> Remote Diagnostic Support. (Ref. Paragraph 4.B.ii) Select either 1 or 2: (Not required for Phone <br /> Assistance VOIce only) <br /> 1. !XXI User Port Communications Interface for remote diagnostic support (circle one): (A) RS232 <br /> (B) Current. Loop (C)RS422 System Software Load Device (tape or diskette): Mode16026 <br /> 2. D CUSTOJ\.1ER ELECTS NOT TO USE REMOTE DIAGNOSTIC SERVICE AND AGREES TO PAY A <br /> MONTHLY SURCHARGE OF TWENTY PERCENT (20%) OF THE BASIC MONTHLY CHARGE FOR <br /> THE FULL TERM OF THIS AGREEMENT. <br /> 1. EQUIPMENT ELIGlßILITY AND memory based on CPUtype, in accordance ",ith DGC policy at the <br /> MIN'1MUM CONFIGURATION time the System is accepted for service. <br /> A computer hardware device is eligible for service under this 2. COVEREDEQUIPMENT <br /> Agreement if it was sold by DGC or is accepted under DOC's A. DOC will maintain the equipment listed in theschedule(s) <br /> CompaÜble Products Program ("CPP Product") and is part of a incorporated into this Agreement. Any DOC quote .originally <br /> System located in the fifty United States or the District of Columbia. <br /> A "System" is a combinalÌonof computer components connected by attached to this Agreement is a preliminary schedule provided only <br /> for reference. After installation and pre-contract inspection,. DOC <br /> power or signal connections which includes a Central Processing will give Customer a completed DOC Form 303A specifying the <br /> Unit, peripheral devices meeting DOC standards for loading, running <br /> and printing the output of diagnostic software, and minimum actually installed configuration. The completed Form 303A <br /> schedule(s) shall be incorporated into this Agreement. <br />