Res 2013-157(a/)Collection Contract for Court fines & fees

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SECTION III. PERDUE'S COLLECTION OBLIGATIONS A. Perdue agrees to refer all payments and correspondence directly to the court that has assessed or levied the fines, fees, and court costs being collected pursuant to this Contract. B. Perdue agrees to use its best efforts to collect the delinquent accounts received from the City and to comply with all provisions of state and federal law and regulations promulgated pursuant thereto in the rendition of collection services contemplated by this Contract. C. If requested by the City, Perdue agrees to provide legal advice to the City on its delinquent accounts. D. Perdue will provide IT personnel to work with the City's municipal court software provider (current provider — Infosol and new provider -New Dawn) to enhance a collections module for the purpose of implementing a collection program with the City. Perdue will bear all the costs associated with the programming and interfacing to include data exchange as listed below and the development of a future interface with OMNI which will be used by the City to transmit data to the State (DPS program for holds on license renewals). 1. Program should include business rules that will automate the pushing of data to the collections vendor and OMNI as identified while automatically affixing the OMNI and collection fee to the case. 2. Push data to the vendor to identify defendants who have come into compliance and should no longer be contacted by the vendor (payment, dismissal, compliance etc.). 3. Allow for the push back of data to update defendant contact information to include but not limited to addresses, telephone numbers and email addresses. E. Perdue agrees to seek approval by the City of all letters and call scripts it will use. Mail outs will also include an envelope addressed to the City's municipal court for a mail in payment option. F. Perdue agrees that it will not utilize auto dialers, except as approved by the City. Defendants will be contacted by telephone by an employee of Perdue and no recorded messages will be used. G. Perdue agrees to reimburse the City of San Marcos for one full time entry level municipal court clerk for the term of the contract and all renewals not to exceed $38,584 per annum. This shall be payable to the City each month the contract is in force, once case data is provided by the court software program(s), data converted and transmitted to Perdue. Perdue's obligation to reimburse the City each month is conditioned upon the City sending an invoice for reimbursement to Perdue. 2