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Res 2013-196/Approving an agreement w/Tyler Technologies, Inc. for a Financial and Human Resources software and application system
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Res 2013-196/Approving an agreement w/Tyler Technologies, Inc. for a Financial and Human Resources software and application system
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1/22/2015 4:11:48 PM
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12/20/2013 3:10:36 PM
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City Clerk
City Clerk - Document
Resolutions
City Clerk - Type
Approving
Number
2013-196
Date
12/17/2013
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D.1.5.3 Live Preparation, Go -Live and Phase Closure <br />This portion of the implementation begins with a pre -live process review, proceeds to final training and <br />conversion to be followed by quality assurance testing. The phase closes with a transition to the product <br />Support organization and formal acceptance from the City's project team. <br />CLIENT SIGN -OFF TO BEGIN <br />LIVE PROCESSING <br />7.5.2 <br />D.1.5.3.1 Live Preparation (7.0) <br />Roles & Responsibilities <br />1 <br />Task <br />PHASE <br />LIVE PREPARATION <br />LIVE PROCESSING <br />(7.1) Pre -Live Planning <br />POST LIVE PROCESSES <br />Lead <br />Participate <br />requirements and assignments <br />Perform Go -Live <br />CLOSURE <br />7.0 <br />8.0 U <br />Readiness Assessment <br />9.0 <br />U <br />management prospective <br />10.0 <br />Cut Off Legacy System <br />. City ceases activities in applicable legacy <br />None <br />TRANSITION TO <br />PERFORM LIVE <br />GO -LIVE PLANNING <br />Submit Final Conversion <br />• City pulls Final Conversion data and submits <br />POST LIVE <br />Own <br />7.1 <br />to Tyler <br />TRANSACTIONS IN MUNIS <br />Balancing Reports <br />REVIEW <br />(7.2) Stress Testing <br />SUPPORT <br />None <br />Own <br />8.1 <br />91 <br />CUSTOMER CARE <br />10.1 <br />STRESS TESTING <br />ON -SITE GO LIVE <br />RECONCILIATION <br />7.2 <br />SUPPORT <br />9.1.1 <br />LESSONS LEARNED <br />8.2 <br />10.2 <br />POLICY REVIEW <br />9.1.2 <br />END USER TRAINING <br />��I I��'IP17': <br />7.3 <br />I I:�r171 <br />'�rP'r PI Ir4 IS''.rP 16 <br />REPORTING <br />1:y11`'4..V'.1 <br />...� <br />9.1.3 <br />'11 IAS WDII" :y w`.17 1 r.1 <br />FINAL CONVERSION <br />0.1 <br />7.4 <br />CLIENT LIVE ON MUNIS <br />8.3.1 <br />P" TST 1...1 r PR I, 1 .:':S vf.:'.S <br />"� <br />PROI ECT MANAGER <br />SIGN N -OFF <br />1 r PRf':'.P Or °, <br />10.3.1 <br />r �� ,M' <br />AUTHORIZATION TO <br />....,r <br />PROCEED TO PHASE <br />CLOSURE <br />9.3.1 <br />CONVERSION ACCEPTANCE <br />7.5.1 <br />CLIENT SIGN -OFF TO BEGIN <br />LIVE PROCESSING <br />7.5.2 <br />D.1.5.3.1 Live Preparation (7.0) <br />CITY OF SAN MARCOS, TX PAGE 35 OF 62 <br />ERP PROJECT- FINAL SOW <br />Roles & Responsibilities <br />1 <br />Task <br />TYLER <br />CITY <br />(7.1) Pre -Live Planning <br />• City and Tyler meet to outline go -live steps, <br />Lead <br />Participate <br />requirements and assignments <br />Perform Go -Live <br />• Evaluate readiness of City staff to perform <br />Share <br />Share <br />Readiness Assessment <br />live process from training and change <br />management prospective <br />Cut Off Legacy System <br />. City ceases activities in applicable legacy <br />None <br />Own <br />applications <br />Submit Final Conversion <br />• City pulls Final Conversion data and submits <br />None <br />Own <br />Data & Produce <br />to Tyler <br />Balancing Reports <br />(7.2) Stress Testing <br />• City performs any desired stress testing <br />None <br />Own <br />CITY OF SAN MARCOS, TX PAGE 35 OF 62 <br />ERP PROJECT- FINAL SOW <br />
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