Res 2013-196/Approving an agreement w/Tyler Technologies, Inc. for a Financial and Human Resources software and application system

Home Browse Search

1IC abI IIIe of 'w iry °tent Ic,; I o rri A .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 4 A.1.1 B.1.1 Project Background ....................................................................... ............................... 4 A.1.2 5 Project Vision ................................................................................ ............................... 4 A.1.3 City Project Roles and Responsibilities ......................................... ............................... Project Criteria for Success ........................................................... ............................... 4 A.1.4 Scope of the Project ...................................................................... ............................... 4 20 C.1.1 Munis Server Environment ............................................................. .............................20 C.1.2 Munis Client Workstation Recommendations ................ Error! Bookmark not defined. C.1.3 Environments ................................................................................. .............................20 C.1.4 Printer Requirements for Tyler Forms ............................................ .............................20 C.1.5 Key Dates for Hardware Availability ............................................... .............................20 C.1.6 Technical Roles and Responsibilities ............................................. .............................20 ar�A u� irr� 16�� urrr�II II i� °rrr� rur� �a u� rr� 22 D.1.1 Implementation Methodology Overview ......................................... .............................22 D.1.2 Implementation Schedule ............................................................... .............................22 D.1.3 Implementation Roles and Responsibilities .................................... .............................22 D.1.4 Project Management ...................................................................... .............................23 D.1.5 Implementation Process Per Phase ............................................... .............................23 D.1.6 Modifications .................................................................................. .............................37 D.1.7 Tyler Reporting Services (TRS) SSRS Report Development ......... .............................40 D.1.8 Data Conversion ............................................................................ .............................41 D.1.9 Workflow ........................................................................................ .............................43 D.1.10 Testing ........................................................................................... .............................43 CITY OF SAN MARCOS, TX PAGE 2 OF 62 ERP PROJECT- FINAL SOW B.1.1 City Project Structure .................................................................... ............................... 5 B.1.2 City Project Roles and Responsibilities ......................................... ............................... 6 B.1.3 Project Sponsor: .......................................................................................................... 6 B.1.4 Executive Team: .......................................................................................................... 6 B.1.5 Project Manager: ......................................................................................................... 7 B.1.6 Project Team: .............................................................................................................. 7 B.1.7 Subject Matter Experts: ................................................................................................ 9 B.1.8 Technical Team: .......................................................................................................... 9 B.1.9 City Change Management Team ................................................... .............................10 B.1.10 Tyler Project Structure ................................................................... .............................12 B.1.11 Tyler Roles and Responsibilities .................................................... .............................12 B.1.12 Tyler Executive Oversight .............................................................. .............................12 B.1.13 Tyler Regional Manager ................................................................. .............................13 B.1.14 Tyler Functional Project Managers ................................................. .............................13 B.1.15 Tyler Implementation Consultants .................................................. .............................13 B.1.16 Project SharePoint ......................................................................... .............................14 B.1.17 Project Plan ................................................................................... .............................15 B.1.18 Project Status Reports ................................................................... .............................15 B.1.19 Issue Tracking ............................................................................... .............................16 B.1.20 Issue Resolution ............................................................................ .............................16 B.1.21 Goal Issue Resolution Response Matrix ........................................ .............................18 B.1.22 Scope Change Process ................................................................. .............................18 20 C.1.1 Munis Server Environment ............................................................. .............................20 C.1.2 Munis Client Workstation Recommendations ................ Error! Bookmark not defined. C.1.3 Environments ................................................................................. .............................20 C.1.4 Printer Requirements for Tyler Forms ............................................ .............................20 C.1.5 Key Dates for Hardware Availability ............................................... .............................20 C.1.6 Technical Roles and Responsibilities ............................................. .............................20 ar�A u� irr� 16�� urrr�II II i� °rrr� rur� �a u� rr� 22 D.1.1 Implementation Methodology Overview ......................................... .............................22 D.1.2 Implementation Schedule ............................................................... .............................22 D.1.3 Implementation Roles and Responsibilities .................................... .............................22 D.1.4 Project Management ...................................................................... .............................23 D.1.5 Implementation Process Per Phase ............................................... .............................23 D.1.6 Modifications .................................................................................. .............................37 D.1.7 Tyler Reporting Services (TRS) SSRS Report Development ......... .............................40 D.1.8 Data Conversion ............................................................................ .............................41 D.1.9 Workflow ........................................................................................ .............................43 D.1.10 Testing ........................................................................................... .............................43 CITY OF SAN MARCOS, TX PAGE 2 OF 62 ERP PROJECT- FINAL SOW