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The information contained herein is based on the Investment Summary in the Agreement. In the event of <br />discrepancy between this Statement of Work and the Investment Summary, the Investment Summary takes <br />precedence. <br />Statement of Work. This Statement of Work ( "SOW ") is attached to the Agreement as Exhibit <br />8. Both parties understand and agree that the SOW is subject to revision by mutual agreement in <br />accordance with requirements of this Agreement as the Project progresses. The Statement of <br />Work is considered to be a part of this Agreement as shown, as will all future revised Statements <br />of Work. <br />CITY OF SAN MARCOS, TX PAGE 3 OF 62 <br />ERP PROJECT- FINAL SOW <br />YW.ry <br />146 <br />E.1.1 <br />Tyler Education Plan ...................................................................... .............................46 <br />E.1.2 <br />Knowledge Base ............................................................................ .............................48 <br />E.1.3 <br />Project Team Training .................................................................... .............................49 <br />E.1.4 <br />Technical Training Approach ......................................................... .............................49 <br />E.1.5 <br />Training Plan for Users .................................................................. .............................49 <br />E.1.6 <br />End User Training .......................................................................... .............................50 <br />E.1.7 <br />Training Materials and Documentation Development ..................... .............................50 <br />E.1.8 <br />Training Roles and Responsibilities ............................................... .............................50 <br />16 C Il uru i g e .. .. .. .. .. <br />52 <br />F.1.1 <br />Overview of Standard Change Management Effort ........................ .............................52 <br />F.1.2 <br />Scope of Change Management Effort ............................................ .............................52 <br />F.1.3 <br />Roles and Responsibilities ............................................................. .............................52 <br />G� Ga�­l v <br />G.1.1 <br />Overview of Post Go -Live Support ................................................. .............................53 <br />G.1.2 <br />Duration of Post Go-Live Support .................................................. .............................53 <br />w U <br />lyq yv�ea, uI ii ii ii ii iii ii ii ii iii i ii ii ii ii i ii ii ii ii i ii ii ii ii i ii ii ii ii i ii ii ii ii ii ii ii iii <br />54 <br />H.1.1 <br />Estimated Days .............................................................................. .............................54 <br />H.1.2 <br />Project Planning and Kickoff .......................................................... .............................54 <br />H.1.3 <br />Facility Requirements .................................................................... .............................55 <br />H.1.4 <br />Homework (Post - consulting day project tasks & follow -up) ............ .............................55 <br />I Appeiir« Ix <br />56 <br />1.1.1 <br />Functional Requirements ................................................................... .............................56 <br />1.1.2 <br />Listing of Deliverables ....................................................................... .............................57 <br />1.1.3 <br />Customizations and Interfaces .......................................................... .............................62 <br />1.1.4 <br />Munis Release Life Cycle Policy ........................................................ .............................62 <br />The information contained herein is based on the Investment Summary in the Agreement. In the event of <br />discrepancy between this Statement of Work and the Investment Summary, the Investment Summary takes <br />precedence. <br />Statement of Work. This Statement of Work ( "SOW ") is attached to the Agreement as Exhibit <br />8. Both parties understand and agree that the SOW is subject to revision by mutual agreement in <br />accordance with requirements of this Agreement as the Project progresses. The Statement of <br />Work is considered to be a part of this Agreement as shown, as will all future revised Statements <br />of Work. <br />CITY OF SAN MARCOS, TX PAGE 3 OF 62 <br />ERP PROJECT- FINAL SOW <br />