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Res 2014-005/Approving a telephone hardware and software master purchase and maintenance agreement w/Norstan Communications dba Black Box Network services
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Res 2014-005/Approving a telephone hardware and software master purchase and maintenance agreement w/Norstan Communications dba Black Box Network services
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1/22/2015 3:40:28 PM
Creation date
1/9/2014 1:25:51 PM
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City Clerk
City Clerk - Document
Resolutions
City Clerk - Type
Approving
Number
2014-05
Date
1/7/2014
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h) Voice Mail System - Municipal Building at 630 E. Hopkins Street, San Marcos, Texas <br />a) CallPilot 201i Platform; <br />b) Serial Number — 318831371; <br />c) Software Release — 5.1; <br />d) Voice Channels — 20; <br />e) Voice Message Seats — 1120; <br />f) Desktop Message Seats — 200; and <br />g) Storage Hours — 350'. <br />i) Contact Center - Municipal Building at 630 E. Hopkins Street, San Marcos, Texas <br />a) CCMS and CCMA are co- resident on customer provided Virtual Server; <br />b) Serial Number— 31 8831371; <br />c) Software Release — 7.0; and <br />d) Voice Agents — 18 <br />j) Telstrat Engage Recording Application and Server - Municipal Building at 630 E. <br />Hopkins Street, San Marcos, Texas <br />a) Telstrat Engage Recording Server; <br />b) Software — Release 3.3; and <br />c) 22 VOIP Recording Licenses. <br />k) Other Peripherals <br />a) Municipal Building at 630 E. Hopkins Street, San Marcos, Texas <br />1. 2 Digital Link DL070 CSU <br />2. 1 Netpath SEB — 4 Port <br />b) Police Department at 2300 S IH 35 San Marcos, Texas <br />1. 2 Digital Link DL070 CSU <br />2. 1 Netpath SEB — 4 Port <br />1) Paging equipment in seven (7) sites throughout the City. <br />1.2.10 The City may periodically add additional equipment or upgrade the existing equipment. <br />If the City and the Vendor agree in advance and such agreement is evidenced in a subsequent <br />Schedule A and Scope of Work, the Vendor will support the additional hardware and Software <br />provided to the City by the Vendor, where the manufacturer's factory warranty or any other <br />original warranty for the Software or hardware has expired. The cost for this support will be <br />added to the contract on the contract anniversary date (annual true -up). This support will be <br />provided in accordance with Section 1.2 of this Agreement and the Vendor will be compensated <br />for such support in accordance with Article 13. <br />Black Box Telephone Hardware and Software Master Maintenance and Purchase Agreement 2013 <br />I <br />
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