Res 2014-005/Approving a telephone hardware and software master purchase and maintenance agreement w/Norstan Communications dba Black Box Network services

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2.4 Will perform most of the routine daily maintenance work and will notify the Vendor in the event of a component break, a higher level question that requires an answer or an add /move /change must be performed on a large scale. 2.5 Bear all costs incidental to this Article. ARTICLE 3 REIMBURSABLE EXPENSES 3.1 Reimburseable expenses, including all normal and customary expenses such as travel, transportation and freight are included in the Vendor's compensation for Services performed or Products provided. ARTICLE 4 PAYMENTS TO THE VENDOR 4.1 PAYMENTS 4.1.1 The Vendor will invoice the City for the Vendor's provision of its Services as stipulated on the attached Schedule A annually prior to the performance of the Services. Payments for Services will be made to the Vendor not later than thirty (30) calendar days following the City's receipt of the Vendor's invoice. The amounts of the invoice will be based upon the payment schedule established in the Schedule A in accordance with Article 13 of this Agreement, less any disputed amounts, pending resolution thereof. 4.1.2 For amounts remaining unpaid after forty -five (45) calendar days following the City's approval of the Vendor's invoice, an interest charge may be assessed equal to 1.0% per month or the highest amount allowed by law, whichever is lower. 4.1.3 The Price does not include applicable taxes unless otherwise indicated, and the City will be responsible to pay when due or levied any applicable sales, excise or other similar taxes with respect to any Products and /or Services, exclusive of taxes based on Vendor's net income unless the City is tax exempt and has provided the Vendor with the appropriate documentation supporting such tax exempt status. 4.1.4 Payments on account of the Vendor's provision of additional Services or Products as authorized in Section 1.4 will be based upon the billing terms specified on the corresponding Schedule A and the presentation of the Vendor's invoice, less any disputed amounts, pending resolution thereof and an Authorization of Change in Services Form executed by the Vendor and the City. Black Box Telephone Hardware and Software Master Purchase and Maintenance Agreement 2013 12