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- Alternate Call Center, System Cards, and IP Components — Police <br />Department. <br />E.7 IP Set Count — all locations found in Attachment "D ". <br />$635 <br />E.8 Call Pilot 201 i Platform — Municipal Building <br />$29400 <br />E.9 contact Center 0 CCMS and CCMA — Municipal Building. <br />$29376 <br />E.10 Telstrat Engage Recording Application and Server — Municipal <br />Building. <br />$807 <br />E. I 1 Other Peripherals — Municipal Building and Police Department <br />Inc <br />E.12 paging Equipment <br />$945 <br />I. System Monitoring NOTE: We have included the same level of <br />monitoring you have today. Proactive QoS Monitoring is available at an <br />additional charge of $332/mo. <br />Inc. <br />13.4 Compensation for additional Services includes: <br />A) Maintenance Services: <br />Straight Time: Mon - Fri -8:00 am - 5:00 pm- $115.00 /Hr <br />Over Time: After hours (weekdays) and Saturday - $157.50/Hr <br />Double Time - Sundays & Holidays - $210.00/Hr <br />There will be a two -hour minimum for all cases. <br />B) Additional Services involving the cost for Products requested by the City will be <br />computed based on current industry standards and negotiations between the City <br />and the Vendor. <br />Each of the persons executing this Agreement represents that he or she has full power and <br />authority to execute this Agreement on behalf of the party that person represents. This <br />Agreement will be effective as of the day and year established in the first paragraph of this <br />Agreement. <br />C itl <br />as <br />j Ck <br />Printed or typed name and Vitle <br />Norstan Communications, Inc. d /b /a <br />Black Box Network Services <br />By: , c <br />Printed or typed name and Title <br />Black Box Telephone Hardware and Software Master Purchase and Maintenance Agreement 2013 <br />22 <br />