Res 2009-047 - Laserfiche WebLink

Home Browse Search

part(s) of a Product so that it operates as warranted, the Vendor will issue a refund for the actual dollar amounts paid for the defective part(s) upon receipt of the defective part(s) by the Vendor from the City. The City understands and acknowledges that the Vendor does not warrant that any Product provided by it will operate uninterrupted or error free. In addition, the City acknowledges that the Products are by no means invulnerable to computer viruses, network interference, or to fraudulent or unauthorized calls or access and consequently the Vendor does not make an express or implied warranty against such occurrences. The City understands that it will be solely responsible for all data back-up and data retention prior to, during and after the termination or expiration of this Agreement. 1.3.7 THE WARRANTIES SET FORTH HEREIN REPLACE ALL OTHER WARRANTIES, EXPRESS, STATUTORY, OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE. 1.4 ADDITIONAL PRODUCTS AND/OR SERVICES/CHANGES IN SERVICE 1.4.1 The City may request the Vendor to provide Products or Services outside of the scope of the Services described in Sections 1.0 through 1.2 above and any attached Schedule A. The Vendor will submit a written estimate of fees to the City and obtain the City's authorization on an applicable Schedule A before initiating any additional Services. 1.4.2 Each material change (deletion or addition) in the Services to be performed or Product to be provided by the Vendor must be authorized by the City on an Authorization of Change in Services form (see Subsection 1.1.21) Compensation for additional Services or Products will be in addition to that specified in Article 13 and on a corresponding Schedule A. The approval of the City's governing body is necessary for all additional Services, the compensation for which exceeds $50,000.00. ARTICLE 2 THE CITY'S RESPONSIBILITIES The City will: 2.1 Provide full information to the Vendor regarding the City's requirements for the Vendor's provision of Products and/or Services under this Agreement. The City will furnish the Vendor with copies of data and other information in the City's possession necessary to the completion of the work defined under this Agreement at the Vendor's request in electronic as well as hard copy format. 2.2 Designate Keith Crow, Telecom and Technology Specialist, as the City's Project Manager and authorized representative to act on the City's behalf with respect to this Agreement. Black Box Telephone Hardware and Software Master Purchase and Maintenance Agreement