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We are unable to notify you in advance if a scheduled download is
<br />unavailable. If a scheduled download does not occur, you can call Treasury
<br />Management Client Services to get an update on the nature of the problem
<br />and expected resolution time. Our transmission group alerts Client Services
<br />immediately if there are problems with the Direct BAI service.
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<br />C. Describe back -up provisions and procedures for the City to the
<br />automated system. What is the applicant's back -up process to provide
<br />balance reporting and transactions in case of system non - availability?
<br />What is the applicant's contingency plan for providing info during
<br />unexpected bank problems or natural disaster?
<br />You can use our online portal to access account information and other
<br />functions from your desktop PC, laptop, tablet, or mobile device from
<br />anywhere that internet access is available — including any Wells Fargo
<br />banking store across the country.
<br />If a disaster prevents you from accessing your data online, your relationship
<br />manager, client service officers, and other relationship team members will
<br />
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