Res 2015-135/approving an agreement between the City and Wells Fargo Bank, N.A. for the provision of Depository Services contingent upon the depository’s provision of sufficient insurance in accordance with the attached agreement

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have access to the source system that houses your information. We will work with you to make manual transactions and share account information, balances, and other data. As part of the City's own business continuity plans, we encourage you to maintain both electronic and hard copies of critical documentation and account information. Due to the interdependency of applications at Wells Fargo, our corporate - wide philosophy is that all applications, whether supporting critical, important, or deferrable business functions, must be recoverable. The recovery solution for the CE portal is geographical redundancy, in which we have created a duplicate environment in a separate location. The alternate site is used for high availability, deploying code enhancements, and disaster preparedness simulations, and is therefore actively monitored. This solution prevents us from using outside vendors to "fail over" to the recovery site. The recovery of the CEO service infrastructure has a zero to two hour window. d. State the access times and update times for all daily information including wires, transfers, Automated Clearing House ( "ACH ") and balances. The Intraday Composite report is one of our most commonly used current day reports. It provides balance, summary, and detailed transaction information, updated on a real -time basis. Previous day information is available by 5:30 a.m. CT. e. State at what time prior day information is available. How often is the Intraday updated? Wells Fargo offers previous day reporting through our online reporting and Direct BAI file transfer services. Our online reporting service is available 24 hours a day, 7 days a week. We update previous day information by 5:3o a.m. CT on business days. Wells Fargo regularly monitors the status of our online reporting service. On the home page of our portal is a legend that shows the current status of our reporting system. If there is a service interruption, we update the system as soon as possible — typically within 15 minutes — and post updates to describe the problem and provide expected system availability. For your accounts with other banks, the Multibank Status report details which of your accounts has available previous day information for a given day, and the reporting time. For some foreign bank accounts, we don't always receive notification on days when there was no new activity on the account. In those instances, we update and roll forward the previous day balances. The Previous Day Composite report is our most commonly used prior day report and includes all transaction types that post to your accounts. This report provides a complete view of previous day information, including i'it Cf',�)