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1.0.6 Agency will promptly inform the City of all bankruptcy discoveries identified during the <br /> initial account cleanse the Agency performs at the time of placement as well as throughout the <br /> life-cycle of an account. <br /> 1.0.7 Any provisions in this Agreement pertaining to the City's review, approval and/or <br /> acceptance of written materials prepared by the Agency and/or its subconsultants, contractors, <br /> and subcontractors in connection with this Agreement will not diminish the Agency's <br /> responsibility for the materials. <br /> 1.0.8 Agency will perform all of its services in coordination with the City. The Agency will <br /> advise the City of data and information the Agency needs to perform its services and the Agency <br /> will meet with City representatives at mutually convenient times to assemble this data and <br /> information. <br /> 1.0.9 The Agency will furnish at its own expense all necessary administrative services, office <br /> space, equipment, supplies, clerical personnel, telephone and other communication facilities and <br /> insurance coverage. <br /> 1.0.10 Laura Emmons-Beam, Implementation Director, is the Agency's Project Representative <br /> assigned to this Project. The Agency will not substitute another representative for this Project <br /> unless approved in writing by the City in advance of such proposed substitution. In the event the <br /> City and the Agency cannot agree to the substitution of the Project Representative, the City may <br /> terminate this agreement in accordance with Article 7. <br /> ARTICLE 2 <br /> SCOPE OF COLLECTION SERVICES <br /> The Agency will: <br /> 2.1 BASIC SERVICES <br /> Scope of Work/Services for City of San Marcos <br /> 2.1.1 Collection Process: After receipt of past due accounts from the City, proceed with <br /> collection as follows: <br /> a) Locate and contact the delinquent customer to collect the past due amount. In <br /> addition, the Agency will instruct the customer to make payments on the delinquent <br /> account directly to the Agency. In the event that the customer refuses to pay the <br /> Agency, the customer will be directed to make payment directly to the City. <br /> b) Pursue City's account for the full collection account life-cycle. <br /> Credit Systems International 2017 <br /> 2 <br />