Res 2017-133/approving an agreement between the City and Credit Systems International, Inc. for the provision of debt collection services for an amount estimated at $20,000.00 for each year of the five year term of the agreement.

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ARTICLE 4 PAYMENTS TO THE AGENCY 4.1 PAYMENTS FOR BASIC SERVICES 4.1.1 The Agency will receive payment from delinquent customers directly. The Agency will forward all payments received for the preceding reporting period to the City with the Agency's invoice listing total recovery of each account, payment date and the Agency's compensation based on the recovery rate, less any disputed amounts, pending resolution thereof, in accordance with Article 13. 4.1.2 Agency will include all payments paid to the Agency and reported paid by the city during the preceding calendar month on the City's monthly payment invoice/statement and will remit to the City all amounts collected by the Agency. The City agrees that commissions due to the Agency are payable to the Agency within thirty (30) days from the City's receipt of the payment invoice. 4.1.3 The Agency will reimburse the City for commissions paid to the Agency on payments reported as paid to the City which are returned to the City as unpaid by the by the bank. Conversely, the City will reimburse the Agency for commissions paid to the City on payments reported as paid to the Agency which are returned to the Agency as unpaid by the bank. All reversals will appear on the following month's payment invoice. 4.2 PAYMENTS FOR ADDITIONAL SERVICES The City will pay the Agency for approved Additional Services as defined in Section 2.2 monthly upon presentation of the Agency's statement of services rendered or expenses incurred, less any disputed amounts, pending resolution thereof and an Authorization of Change in Services form executed by the Agency and the City. ARTICLE 5 AGENCY'S RECORDS 5.1 The Agency will keep all of its expense records in a recognized accounting format acceptable to the City and these records will be available to the City at mutually convenient times. 5.2 The City, its auditors, federal auditors, and state agencies that have monitoring or auditing responsibilities for this Agreement will have access to any books, documents, papers and records of the Agency which are directly pertinent to this Agreement for the purpose of making audit, examination, excerpts, copying and transcriptions. Credit Systems International 2017 7