07.07.20 Regular Meeting - Laserfiche WebLink

Home Browse Search

City Council Meeting Minutes July 7, 2020 ACTIONS: • Continue the "no -termination" process until, at least, September 30 • Market a "We are here to help" customer outreach program • Eliminate all late fees effective March — End of Calendar year • Assistance program includes, but is not limited to use of deposits, pay plan set up, assistance to help with bills through a third-party(s) and no one will be sent to Collections for the remainder of calendar year • Working on Agreements to make the use of available assistance more accessible • Bring Agreements to Council for consideration in August for both residential and commercial accounts Council Member Derrick asked if use of deposits are for residential and commercial customers and if they have to replenish the deposit. Ms. Runkle stated they may use the deposit but are suggesting a payment plan to not use their deposit. Council Member Derrick expressed concerns about administrative fee charges for Community Action of 8% compared to other partners. Chamber of Commerce is handling economic development program for small business with $240K and using 40% for administrative fee. Community Action has a flow and the Chamber needs to work with a new system, why is that? Ms. Runkle stated Community Action has more support resources did not reject the idea about commercial programs but will need more on the administrative fee as that would be new to them. Chamber needs to start a new program if Community Action has a new basis. Concern for Community Action parameter is that CARES money has on them with the $1.2M. Council Member Derrick suggests we work with Community Action for solutions to consider and is appreciative. Mayor Hughson stated that Community Action has a system in place and Chamber of Commerce had to set up software and that is part of the difference in the administrative fee. Mayor Hughson asked if Community Action gives the money to the individual or can they pay the City directly. Ms. Runkle stated the money is not given to Community Action, customers get qualified and will be notified by the City of approval but likely not give money to the individual. Ms. Reyes stated that with small business the goal is to have a simple and combined application. 10. Receive a Staff presentation and hold discussion regarding Recommendation Resolution Number 2020-0201 of the Main Street Advisory Board regarding the Emergency City of San Marcos Page 21