04.20.21 Work Session - Laserfiche WebLink

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City Council Meeting Minutes April 20, 2021 review actions, analyze results, identify strengths to be maintained, identify potential areas for further improvement, and support development of corrective actions. On February 13, 2021, Mayor Hughson issued an emergency declaration for Winter Storm Uri, also known as the President's Day Weekend Winter Storm. Mr. Kistner stated this was a real world incident that tested Infrastructure Systems, Logistics and Supply Chain Management, Situational Assessment, Operational Coordination, Operational Communication, Public Information and Warning which were all tested during this event. Mr. Kistner provided the strengths, improvements and recommendations for each of these areas. He provided statistics related to the volume of calls received and responded to by our Fire, Police, and Electric Department. The city responded to 20,000 calls for service. Police and fire combined responded to over 7,000 of those calls. The rest were utility related. The City provided Hays County with assistance in opening warming centers and arranged for three school district buses daily in strategic locations within the City to be utilized for the same purpose. The City also distributed approximately 36,000 bottles (1,125 cases) of water and 1,500 meals & food bags to San Marcos residents in need. The City assisted various organizations to ensure people had shelter in this storm, mainly through hotels. Mr. Kistner provided the strengths and areas of improvements within each of these areas. In the Infrastructure area, our strengths were responses by the Electric Utility and the Water department to restore power and water to residents often before many of the surrounding areas. Both the Police Department and the Fire Department assisted in delivering meals as well as bottled water to City residents. Recommendations include an Outage tracking system, Redundant Internet Service Provider, Redundant A/C for servers, Generator maintenance and fuel source, and Winterize City Facilities to a lower temperature that previously determined. In the area of Logistics and Supply Chain Management our Strengths were the assistance by Non-governmental Organizations (NGO's), Faith Based Groups & Community Volunteerism, Warming Stations, and Care of City Personnel, many of whom had to stay in San Marcos for the duration of the storm which including room and board for several days. Improvements we will pursue include dedicated Emergency Fuel sources including Purchasing and Transport City of San Marcos Page 3