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tows originating in the city limits shall not exceed the limitations set in the <br /> Veheil-e Vehicle Storage Facility Act or Storage Facility Regulations. <br /> Sec. 90.292. Invoices. <br /> (a) A wrecker service must provide each vehicle owner who reclaims a towed <br /> vehicle with an invoice in accordance with this section at the time a towed <br /> vehicle is reclaimed. <br /> (b) Each invoice must include the wrecker service name, business address and <br /> phone number, the name of the wrecker driver who performed the tow, the <br /> date and time of the tow, the date and time the vehicle was reclaimed, and <br /> an itemized statement of the charges. Each invoice must have all of the <br /> following information printed on the front or back of the invoice, or printed <br /> on a separate sheet that is physically attached to the invoice: <br /> (1) A schedule listing the maximum wrecker fees set by the city council. <br /> (2) The following statement, in at least 10-point type: <br /> San Marcos City Ordinance limits,but does not set,the amounts that can be <br /> charged for towing vehicles, and requires wrecker services and vehicle <br /> storage facilities to accept cash, one-parry personal checks, money orders, <br /> traveler's checks and credit cards for payment of fees. The ordinance also <br /> prohibits a person who pays with a check or credit card from stopping or <br /> canceling the payment. Persons who wish to contest the propriety of a tow <br /> or to contest charges claimed to be excessive may request a hearing at a <br /> justice court. Persons who wish to contest charges claimed to be excessive <br /> for police-authorized tows may file a written complaint with the San Marcos <br /> Chief of Police. <br /> (c) If a single invoice is used for wrecker service charges and vehicle storage <br /> facility charges, a combined schedule of the maximum wrecker service and <br /> vehicle storage fees may be used on the invoice,together with the statement <br /> in(b)(2). <br /> Sec. 90.293. Complaints of excessive fees. <br /> (a) A rotation list wrecker service,a wrecker service registered to perform non- <br /> consent towing or a participating storage facility must respond to each <br /> written complaint received by the service or facility,or by the ehief of poll <br /> City Marshal, related to excessive charges for any non-consent tow. The <br /> response must be in writing to the person complaining, with a copy to the <br /> ehie f of poliee City Marshal and must be sent within ten days of receipt of <br /> the complaint. <br /> (b) The ehie f of pol City Marshal may suspend the wrecker service or <br /> participating storage facility for a period of up to 90 days and/or cause <br /> misdemeanor charges to be brought against the rotation list wrecker <br /> company or participating storage facility if probable cause exists to believe <br />