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brazos RFP 209-028 Hand Held Ticket Writer System 80 System The System should allow Our recommended approach for monitoring uses the built-in Desired Application real-time monitoring, Microsoft monitoring and performance tools. These data are Software logging, and reporting on available on the server. We also recommend a service specific performance (preferably on the network) that will ping the IIS ports used criteria. This data should be for communications to continually test for server and/or IIS available at both the operation. network and server levels. 81 System The System should alert As described in item #80 above, we recommend configuring Desired Application specified users when a service to periodically test the incoming ports on the IIS Software network resources are server (the ports are defined by the City). On the eCitation unavailable such as server itself, when an error occurs, an email is generated printers, servers, and other and sent to one/many email addresses. The email would sites. include the error, date, time, and severity. :User Interface item # Category Requirement Required Response Priority Description 82 User The System should include The Brazos Solution provides multiple entry options on the Expected Interface intelligent input entry handheld - a QWERTY keyboard, barcode scanner controls (i.e. drop-down , camera, and audio. On the screens, the City can use any selection lists, pre- type of data entry field that would allow the officers to enter formatted screens, etc.). data into the system. Text boxes, dropdowns, checkboxes, listviews, labels, and many others are available to the City. 83 User The System should include Since the entire back-end solution is web-based, all functions Expected Interface functionality for cut, copy, such as cut, copy, paste, and undo are available on all paste, and undo. screens and all applications. 84 User The System should All of our systems are build with the intention of minimizing Expected Interface eliminate redundant data data entry time and errors. For example, if the officers entry and retain data when complete an accident report with 2 people and 2 vehicles users navigate between , that information can be imported into the citation and/or tow i screens and Systems. report application without having to re-enter any information. 85 User The System should be able Citations are printed from the MC75 to the Zebra printer via Expected Interface to use wireless technology Bluetooth. Each device is associated with a printer by to print. scanning the barcode on the printer. Once the device is associated with the printer, the device will only print to that printer until it is associated to another printer. There is no limit to the number of devices that can be associated to one printer. 86 User The System should be able Currently, our system does not utilize the infrared port to Expected Interface to use infrared technology print to the printers. This is because the Zebra printers do to print. not have infrared capabilities. 87 User The System should enable Each of the hardware buttons on the device, except standard Desired I nterface Administrators to assign QWERTY keyboard functions, can be associated with events f unction keys to common or applications providing user defined shortcuts within the t asks, application.