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to brazos RFP 209-028 Hand Held Ticket Writer System 76 System The application should There is no limit to the number of or format of the user Expected Application support user-defined fields, defined fields. Administrators add an element via BuildIT Software and Application and define where that element will be saved. They give the Administrators should be element the appropriate properties (label name, business able to incorporate (enter, rules, etc) and place the field on the screen using the web- store, and retrieve) based screen designer. Once they test and release the information in the form of config, all devices will download those changes during a data elements that are not sync. The Administrators will have to add those fields to the part of the standard applicable reports via Reporting Services and to any application. imports/exports using the import/export wizard. It is important to note here: the Brazos Maintenance Agreement allows the City to make any change, at any time, to any application at no additional charge. This is through the Brazos support team or through City personnel. It is not required for the City to learn this process in order to avoid change order fees. 76 System The system should allow The system that will be installed at the City is the same Expected Application the simultaneous viewing of system that we run in a hosted model for over 80 customers Software the same data by many today. We verify upon a save that the data have not users without changed prior to a save and notify the user when the base compromising data data have changed prior to a save. The user is then integrity. presented with the option to override and continue or refresh the updated data to re-make any changes. 77 System Additional modul h es, suc Other modules are in production include: Expected Application as parking, field Software investigations, etc, can be Accident Reporting added by the City. Field Investigation • K9 Tracking • Criminal Trespass Forms • Activity Reports • Code Enforcement • TLETS Returns • Fingerprint (Biometric) Identification • Custom Applications 78 System If the System is a client We have not experienced any problems running the Expected Application server, the client should be eCitation server in a virtual environment. Currently the City Software VM Ware compliant. , of Lubbock is running our server in a VM Ware environment. 79 System The System should be All email notifications and scheduled email reports are sent Desired Application SMTP compliant and via SMTP. The City defines the server and accounts (if Software provide a development necessary) for SMTP traffic and configures that information environment through the i n the web.config file of the eCitation server. provision of APIs. As stated above, BuildlT is a full development environment f or managing and building applications that run on any Windows operating system. We do not have APIs for that d evelopment, but we provide a complete web-based i nterface that is used by the Brazos staff to build and manage all of our applications.