Res 2009-171 - Laserfiche WebLink

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braZOs RFP 209-028 Hand Held Ticket Writer System 111 Security Single tunneling is required While Brazos will agree to this stipulation, we would prefer to Must have which means that when the have the VPN allow connections to ticket writers connected Proponent is connected to to the computer initiating the VPN. This will allow our the City's VPN, they are technical team to sync devices with the City configuration disconnected from their and test the system. local network. The Proponent will need to disconnect from the VPN to regain local access. This is in regards to vendor remote maintenance. 112 Security Patch updates should be Once a new version (or patch) is created and tested, we Expected identified for identify several customers to pilot the patch prior to general implementation within 5 release. Those customers are notified and given the days of a new patch opportunity to accept or refuse the new patch. Once that release (i.e. server, OS, patch has been tested and verified in a customer application, browser, and environment, all customers are notified of the patch and database). given the opportunity to refuse and/or schedule the release within their environment. The City will identify the person who will be charged with determining both the willingness to accept a pilot patch as well as scheduling the release of those patches. 112 Security Patch updates should be Same as previous item. Expected identified for implementation within 5 days of a new patch release (i.e. server, OS, application, browser, and database). 113 Security The System should allow Each user is assigned a user ID and a security profile Expected single sign on (defined by the City). Each user is required to sign into the authentication to the handheld device and the website. Once they successfully application. log in, all applications and functions that they have access to are available without additional sign-ons. 114 Security The System should provide Brazos Technology can integrate with Active Directory for Expected LDAP or MS Active BuildIT and eCitation servers, but we do not recommend Directory authentication. integration for the devices. This is because if the City chooses to have TCIC/NCIC returns, we must comply with those requirements for passwords. 115 Security All Windows systems We have installed our eCitation server with Symantec, Expected should be compatible with McAfee, and Sophos anti-virus software packages. If the Symantec Anti-Virus City desires another system, we will verify operation and application. work with the City to set the appropriate security levels to ensure system operation.