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v` brazes <br /> RFP 209-028 <br />Hand Held Ticket Writer System <br />102 Network The System will be able to The Brazos Solution will o <br /> perate on any laptop or device <br />run in an MS XP Operating running a Windows operating system. There are no Must have <br />System. <br /> computers required on the backend, since the Brazos <br />Solution is entirely web-bas <br />d <br /> e <br />. The vast majority of our <br />customers are running XP and XP Professional <br />For all <br /> . <br />administrative and reporting access to the eCitation server <br />itself, we require IE 6 <br />0 or <br /> . <br />greater. <br />103 Network The system should monitor We do not have any SNMP t <br /> raps built into our system and Expected <br />traffic using SNMP and be believe that another server should have this monitorin <br />V3 compliant <br />p <br /> g <br />. capability. We currently use a service provided by <br />Rackspace (our hosting com <br /> pany) to provide this monitoring <br />capability. <br />104 Network The City Administrator <br />This is a setting on the ser <br />i <br /> ver <br />tself and can be configured to Expected <br />should be able to ping the (or not to) respond to a <br />i <br /> p <br />ng. <br />System OS. <br />105 Network The Proponent should <br />The final diagram will be provided to the City when the <br />provide an end-to-end com <br />Ex <br />e <br />t <br />l <br />d <br /> p <br />p <br />c <br />e <br />ete design of the system is approved by the City. <br />network diagram in a PDF <br /> or Visio format. <br />106 Network The System should be able We do not have any im <br />lem <br />t <br />i <br /> p <br />en <br />at <br />ons usin <br />to run in a VLAN environment that we are aware of. We do l Expected <br />allowfor AN <br />environment <br /> 7 <br />. servers names , ports, packet sizes and sedefined by each customer f <br /> or each connecill have <br />to understand what the City has set up to b <br />if <br /> ver <br />y <br />operation or not. <br /> <br />Item# 9 rY <br />Cate o Securit <br />Requirement Required:Response <br /> <br />107 Security Description Priority <br />The System securit <br />E <br /> y <br />ach user in the system (server and ticket writers) can be Must have <br />environment will be capable set with permissions that def <br /> ine what they do and do not <br />of setting permissions for have access to. Each screen <br />task <br />and fi <br />user <br />ld <br /> , <br />, <br />e <br />on the system <br />access on all levels. can be accessed, disabled, or hidden based upon the <br /> permissions of the user that is logged in. <br />108 Security Passwords will not be <br />All passwords are stored in <br /> an encrypted (hashed) format Must have <br />included in automated sign- that is not in readable form. The system will hash the <br />on procedures <br />stored in <br /> , <br />entered password and attempt to match based upon the <br />cache, or transmitted in hashed value. Additionally <br />ANY field <br />l <br />t <br /> , <br />s <br />c <br />ored on the devices <br />ear text. can be set to save in an encrypted mode at the discretion of <br />the City. <br />109 Security The System will provide Administrators can control b <br />i <br /> as <br />c password functions (for M <br />complex password formats. example, use NCIC standards, strong Must have <br />l <br /> passwords, and reset passwords). Most of his unct opn <br />ality <br />ma <br /> y or may not apply with an integration to Active Directory. <br />110 Security The System must not use The Brazos Solution does not r <br />i <br /> equ <br />re an application firewall Must have <br />an application-layer frewall. to be defined on the server.