Res 2009-171 - Laserfiche WebLink

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#A` brazos RFP 209-028 Hand Held Ticket Writer System 76 System The system should allow the The system that will be installed at the City is the same Expected Application simultaneous viewing of the same system that we run in a hosted model for over 80 customers Software data by many users without today. We verify upon a save that the data have not compromising data integrity. changed prior to a save and notify the user when the base data have changed prior to a save. The user is then presented with the option to override and continue or refresh the updated data to re-make any changes. System Additional modules, such as Other modules are in production include: Expected Application parking, field investigations, etc, Software can be added by the City. Accident Reporting • Field Investigation • K9 Tracking • Criminal Trespass Forms • Activity Reports • Code Enforcement • TLETS Returns • Fingerprint (Biometric) Identification • Custom Applications 78 System Application Software If the System is a client server the client should be VM Ware compliant. 79 System The System should be SMTP Application compliant and provide a Software development environment through the provision of APIs. We have not experienced any problems running the Expect( eCitation server in a virtual environment. Currently, the City of Lubbock is running our server in a VM Ware environment. All email notifications and scheduled email reports are sent Desired via SMTP. The City defines the server and accounts (if necessary) for SMTP traffic and configures that information in the web.config file of the eCitation server. As stated above, BuildIT is a full development environment for managing and building applications that run on any Windows operating system. We do not have APIs for that development, but we provide a complete web-based interface that is used by the Brazos staff to build and manage all of our applications. uu System The System should allow real- Our recommended approach for monitoring uses the built-in Application time monitoring, logging, and Microsoft monitoring and performance tools. These data are Software reporting on specific performance available on the server. We also recommend a service criteria. This data should be (preferably on the network) that will ping the IIS ports used available at both the network and for communications to continually test for server and/or IIS server levels. nnPratinn 81 System The System should alert specified As described in item #80 above, we recommend configuring Application users when network resources a service to periodically test the incoming ports on the IIS Software are unavailable such as printers, server (the ports are defined by the City). On the eCitation servers, and other sites. server itself, when an error occurs, an email is generated and sent to one/many email addresses. The email would include the error, date, time, and severity. User Interface Item # Category Requirement Description RenuirPrl Rncnr.-_ _ 82 User The System should include interface intelligent input entry controls (i.e. drop-down selection lists, pre- formatted screens, etc.). User Interface Requirement Description Required Response The System should include Since the entire back-end solution is web-based, all functionality for cut, copy, paste, functions such as cut, copy, paste, and undo are available and undo. on all screens and all applications. The Brazos Solution provides multiple entry options on the handheld - a QWERTY keyboard, barcode scanner, camera, and audio. On the screens, the City can use any type of data entry field that would allow the officers to enter Expected Priority Expected