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261 CONTRACT TO THE CITY OF SAN MARCOS - QT- 2901/3 timely resolution of such issues. The Communication Plan will be maintained and revised throughout the course of the project, as necessary. 2.5 Responsibility Matrix If required for this project, the New Dawn Project Manager will develop a Responsibility Matrix as part of the Project Plan defining the various project activities and deliverables. For each project activity and deliverable, this matrix document will define each New Dawn project team member's responsibility and each Customer project team member's responsibility. The Responsibility Matrix will be maintained and revised throughout the course of the project, as necessary. The responsibilities will be mutually agreed upon by the Customer Project Manager and New Dawn Project Manager. 2.6 Risk Management Plan The New Dawn Project Manager will establish a Risk Management Plan, which will be used to evaluate and monitor those items that have the potential of impacting project cost or schedule. Once an item is identified as a potential risk, it will be assessed for criticality. If deemed critical, mitigation plans will be developed and reviewed with the Customer's Project Manager. The mitigation plans will be mutually agreed upon by the Customer Project Manager and New Dawn Project Manager. 2.7 Change Control Management Plan The Change Control Management plan will be established by the New Dawn Project Manager, as defined in the Change Control Management Agreement, to provide the means to control and validate changes that may impact any aspect of the New Dawn Project Plan. 2.8 Status Reports The New Dawn Project Manager will submit status reports as needed to the Customer Project Manager at least monthly, using a standard status report format. The status report format will be reviewed with the Customer Project Manager and may be modified to respond to specific, reasonably defined reporting requirements. The status reports will provide information regarding activities completed during the reporting period, activities in progress, activities planned during the next reporting period, and outstanding issues and action items. 2.9 Deliverable Management (Review and Approval) New Dawn will use a milestone deliverable approach to this project. Each milestone deliverable will be subject to Customer acceptance, based upon acceptance criteria to be mutually agreed to by New Dawn and the Customer. The Customer Project Manager will be responsible for facilitating the Customer review of applicable deliverables and providing documented approval of applicable deliverables to New Dawn. The New Dawn Project Manager will be responsible for ensuring required Customer approval of applicable deliverables. The Customer agrees that the review process is vital and important to the successful and timely completion of project deliverables. Therefore, the Customer agrees to take the time necessary to review each New Dawn deliverable thoroughly, in its entirety, prior to returning it to New Dawn. New Dawn agrees that the review process is vital and important to the successful and timely completion of project deliverables. Therefore, New Dawn agrees to take the time necessary to review each Customer deliverable thoroughly, in its entirety, prior to s Vz- New Dawn