Res 2011-092 - Laserfiche WebLink

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25 1 CONTRACT TO THE CITY OF SAN MARCOS - QT- 2901/3 2. Project Management 2.1 Description New Dawn will provide a Project Manager to oversee the services provided under this Statement of Work. The New Dawn Project Manager will work closely with the Customer Project Manager to coordinate project activities and resources, to provide project status reporting, and to ensure quality of New Dawn deliverables. Project management services will include: 2.2 Project Planning and Organization The New Dawn Project Manager will establish the New Dawn project team and the provision of a Project Kickoff Meeting. During the Project Kickoff Meeting, New Dawn will meet with the Customer's project team members and stakeholders to provide a project overview, to discuss project expectations, and to review intended outcomes. This activity also identifies and communicates specific project tasks to be undertaken by New Dawn and the Customer. Timeframes will be established for the development of project management deliverables under this Statement of Work, including the Project Plan, Communication Plan, Responsibility Matrix, and Risk Management Plan. 2.3 Project Plan The New Dawn Project Manager will manage New Dawn activities through a New Dawn Project Plan. The New Dawn Project Plan will describe tasks, estimated duration of tasks, task dependencies and estimated completion dates for work accomplished as set forth in this Statement of Work. The New Dawn Project Plan will describe the elements and define associated deliverables and resources. The New Dawn Project Manager will coordinate with the Customer's Project Manager by regularly providing an up -to -date New Dawn Project Plan (on a weekly basis or a mutually- agreeable recurring schedule basis ) to maintain and manage the master project schedule including the development of schedules, determination and assignment of tasks, and schedule adjustments. This schedule will be made available for online viewing. The initial New Dawn Project Plan will be developed in conjunction with the Customer Project Manager upon project commencement and will be submitted to the Customer for approval and acceptance. The activities that are scheduled to begin between submission of the initial New Dawn Project Plan and acceptance thereof will not be delayed before acceptance of the initial New Dawn Project Plan. 2.4 Communication Plan The New Dawn Project Manager will develop a Communication Plan defining the various forms of communication utilized throughout the project. The Communication Plan will provide a comprehensive list of communication tools used to manage the project. For each form of communication, this plan will define the method of communication, the frequency of communication, and each team member's role in communication. The New Dawn Project Manager will work with the Customer Project Manager on issues relating to project status, justifications for variances in schedule, recommendations for changes, and technical information. Should any implementation issues occur which cannot be resolved by the New Dawn Project Manager and the Customer Project Manager, the issue resolution procedure defined hereafter will be followed to facilitate s k/- NewDawn