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311 CONTRACT TO THE CITY OF SAN MARCOS - QT- 2901/3 <br />4. JustWare hosted setup <br />4.1 Description <br />The objective of this task is to set up a JustWare database on a New Dawn provided and maintained server. <br />4.2 New Dawn Responsibilities <br />a) Instruct the Customer's designated representative on how to install JustWare on their local machines. <br />b) Ensure that Customer database, Virtual Filing Cabinet files and document template files are regularly <br />backed up. <br />c) Exercise commercially reasonable care over Customer's materials and data stored as part of this <br />hosting contract. <br />d) Provide a complete back -up of Customer's data on a daily basis after 2:oo a.m. CST /CDT ( "Nightly <br />Back -up "). The Nightly Back -up will be stored in a secure, off -site facility. Nightly Back -ups will be <br />stored for thirty -two (32) days on a rotating basis. <br />e) Provide a complete back -up of Customer's data on a monthly basis at the close of each calendar month <br />after 2:oo a.m. CST /CDT ( "Monthly Back -up "). Monthly Back -ups will be stored in a secure off -site <br />facility. Monthly Back -ups will be stored for thirteen (13) months on a rotating basis. <br />f) Provide a complete back -up of Customer's data on an annual basis at the close of each calendar year <br />after 2:oo a.m. CST /CDT ( "Annual Back -up "). Annual Back -ups will be stored in a secure off -site <br />facility. Annual Back -ups will be stored for eight (8) years on a rotating basis. <br />g) Provide all Customer data back -up processes and storage obligations to the Customer. This obligation <br />will cease upon termination of this Agreement. <br />h) Provide Customer with backup data in .csv format for backups completed within the last 3o business <br />days when requested at no charge. <br />i) Provide for the access to historical data in .csv format as requested by Subscriber. <br />4.3 Customer Responsibilities <br />a) Ensure computers have Internet connectivity to the JustWare hosted server and meet the minimum <br />requirements for JustWare. <br />4.4 Completion Criteria <br />This task is considered complete when New Dawn has setup a JustWare database on the New Dawn provided <br />and maintained server and customer has acknowledged completion. <br />w V4NewDawn <br />