Res 2001-157 - Laserfiche WebLink

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allow each citizen to evaluate our performance. Should we receive any questions or a less than desirable evaluation, our staff will immediately respond and take any and all appropriate measures to ensure customer satisfaction. Furthermore, a record of all contact with citizens will be maintained and the city will receive from us a quarterly report listing the citizens name, address, nature of the inquiry, date and any measures taken. This report will not only allow the City and Easter Seals to monitor performance levels but it will also insure customer needs are better addressed when we return to perform maintenance again in the future. Traffic Controls Employee safety is a primary concern but even more so when performing work in and around street right-of-ways. All necessary and appropriate measures will be taken to avoid injuring our employees and/or the public. In the performance of this contract, signs will be placed in accordance to local guidelines for the purpose of alerting motorists that work is being performed along the right-of-way. These signs will also be placed in such a manner so as not to interfere with a motorist's line of sight or impede pedestrian traffic. Scope of Work 1. Description: This item shall govern for the cutting of vegetation and the removal of debris in selected right-of-ways, alleyways, creeks and other open waterways in conformance with the details as shown on the plans provided by City staff. 2. Equipment: The following equipment will be the minimum that will be used in the performance of the work. Walk-behind mowers, weed-eaters, chainsaws, riding tractor with shredder, push mower, blowers and other hand tools as needed. In the event larger equipment is needed, we will notify the appropriate City personnel for approval. 3. Sequence of work: Work to cut vegetation in the right-of-ways, vacant land, alleyways and a pond will begin within thirty (30) days from the notice to proceed. It is recommended that prior to the start of work, the City and the Contract Manager for Easter Seals meet and discuss scheduling priorities. Depending on when the notice to proceed is given, work in the creeks mayor may not begin within the 30 days. It is recommended that due to the nature of the soils and ground water conditions currently in and around the creeks, it may be preferable to postpone the first cut of these creeks until conditions are a little dryer. However, should this prove to be a hardship for the City, work in these areas will also begin within 30 days of notice to proceed. 4. Maintenance time limits: This proposal is for the cutting and/or removal of vegetation and debris from right-of-ways, vacant land, alleyways and a pond on a varying basis. 4